Quality System Manager

Execute BRBU Regional Quality strategy to support successful program launches, support sites/ROD on critical quality issues.

Area of Accountabilities & Key Activities

Quality Assurance on new projects development

• Perform project quality audits during APQP phases, from customer kick-off through project gates (PG1–PG4), including PPAP, Run at Rate, and SOP.
• Support the team to follow customer quality requirements and lessons learned are applied
• Proactively escalate deviations impacting compliance, product quality, or SOP timing.
• Support shipment release decisions based on quality risk assessment and containment status.
• Support BU quality tasks on Change Management (CHM) activities are properly executed according to customer requirements, with risks identified, assessed, and mitigated.

Quality Assurance in mass production phase

• Maintain regional quality KPI dashboards with updated performance metrics, risk status, and action plan progress.
• Support proper escalation and management of severe quality issues.
• Support horizontal deployment of lessons learned
• Perform a gap assessment on the Gemba in regards with Astemo standards

Communication/ Regional governance

• Facilitate communication between ROD, BU and central functions

Customer escalation management

• Support customer escalations and maintain aligned between ROD and BU

Profile

Key Professional Competencies

Hard technical skills directly related to the job function:

• Knowhow in quality processes, standards and tools
• Product Liability knowledge
• Change management skills
• Crisis management skills
• Problem solving tools
• Fluent English

Key Personal Competencies

Soft behavior or personal skills related to the individual capacity to execute a job task or responsibility:

• Analytical & Problem Solving
• Managerial Courage
• Implementation & Results Orientation
• Relationship Building & Networking
• Stress & Pressure / Being Resilient

Qualification : Bachelor or/Master degree in Engineering

Experience : At least 5 years of experience in automotive industry

• Qualification in: APQP, PPAP, ISO/TS… familiar with Honda, Ford quality system.