Quality Systems Officer (ISO/QMS)

About the Role

Are you a detail-oriented quality professional looking to make a meaningful impact? We are seeking an experienced Quality Management System (QMS) Coordinator to take ownership of our quality processes.

In this role, you will assist in the implementation, maintenance, and continuous improvement of our QMS ensuring full compliance with ISO standards, regulatory rules, and company policies. You will act as the bridge across departments, driving operational excellence, managing internal/external audits, and embedding a high standard of quality into our daily culture.

What You’ll Do

Quality Management System (QMS)

• Maintain, improve, and administer the company’s ISO 9001:2015 Quality Management System.

• Ensure quality policies, procedures, work instructions, forms, and records remain accurate, controlled, and up to date.

• Support continual improvement initiatives across all departments.

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ISO Compliance & Internal Audits

• Plan, coordinate, and conduct internal quality audits.
• Monitor compliance with ISO standards, company policies, and regulatory requirements.
• Track Corrective and Preventive Actions (CAPA) through completion and verify effectiveness.

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Process Improvement

• Identify opportunities to simplify workflows and improve operational efficiency.
• Conduct root cause analysis using structured problem-solving methods.
Support departments in implementing sustainable process improvements.
Assist in quality risk assessments and preventive initiatives.

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Performance Monitoring & Reporting

• Monitor Quality Objectives and departmental KPIs.
• Analyze trends and identify opportunities for improvement.
• Prepare monthly Quality Management reports and executive dashboards.
• Coordinate Management Review Meetings and monitor follow-through of action items.

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Training & Quality Culture

• Conduct Quality Management System orientation for new employees.
• Organize quality awareness and continuous improvement activities.
• Support departments in maintaining training and competency records.
• Promote a culture of accountability, compliance, and continuous improvement.

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What We’re Looking For

Education

Bachelor’s degree in:

• Industrial Engineering
• Biomedical Engineering
• Mechanical Engineering
• Electronics Engineering
• Manufacturing Engineering
• Business Administration
• Healthcare Administration
• Quality Management
or a related field
• A master’s degree is an advantage.

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Experience

• 2–5 years of experience in Quality Management, ISO implementation, compliance, internal auditing, document control, or process improvement.
• Experience in healthcare, medical devices, biomedical engineering, manufacturing, or another regulated industry is highly preferred.

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Knowledge & Technical Skills

Required:

• ISO 9001:2015
• Document Control
• Internal Auditing Principles (ISO 19011)
• CAPA and Root Cause Analysis
• Microsoft Office (Excel, Word, PowerPoint, Outlook)

Preferred:

• ISO 13485:2016
• Lean or Six Sigma
• Electronic Document Management Systems (eDMS)
• Process Mapping and Continuous Improvement tools

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You’ll Thrive Here If You Are

• Organized and highly detail-oriented
• Analytical and naturally curious
• Proactive in identifying and solving problems
• Comfortable working with cross-functional teams
• Able to manage multiple priorities independently
• A strong communicator with excellent written and verbal skills
• Passionate about building systems that improve quality and efficiency

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What We Offer

Competitive salary based on experience

• Complete government-mandated benefits
• HMO upon regularization
• Paid Vacation Leave and Sick Leave
• Ongoing professional development and ISO certification training
• Career growth opportunities in a fast-growing healthcare company
• A collaborative workplace where your ideas drive meaningful improvements
• The opportunity to help improve healthcare delivery across the Philippines

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Why Join Equilife?

At Equilife, every improvement matters.

Every process you strengthen, every risk you prevent, and every system you improve helps hospitals provide safer, more reliable care for the patients who depend on them.

If you want your work to create a real and lasting impact—not just within a company, but across the Philippine healthcare system—we invite you to join our team.