Quality Team Lead

Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography, we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places – at scale and in total security.Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance.

About IDEMIA Public Security

We are dedicated to serving government and public security entities and, in so doing, IDEMIA is committed to the responsible use of technology for public safety. We develop cutting-edge biometrics technologies and identity verification systems that prioritize privacy, human rights and ensure fair and unbiased application. We are also committed to building an inclusive and diverse culture and our impact on sustainability. For example, in 2023, the Life Cycle Assessment for Vision Pass SP revealed a 38% energy reduction, attributed to its sustainable smart power-saving mode

Purpose

This role is responsible for ensuring that all activities within the scope meet the required quality standards, minimize quality costs and maximise customer satisfaction by ensuring that procedures and processes are adhered to.

Key Missions

• Maintain and improve the Quality Management System in accordance with ISO 9001 (QMS), ISO 14001 (EMS), ISO 45001 (OH&S) & ISO 27001 (ISMS).

• Ensure all documents & records of unit are controlled and updated.

• Co-ordinate internal and external audits. 

• Track audit findings and ensure timely closure of corrective actions. 

• Monitor Quality KPIs and prepare monthly management reports. 

• Ensure compliance with customer-specific quality requirements.

• Lead in-process quality inspections for assembly, testing and packaging operations.

• Ensure control plans, inspection standards and quality checkpoints are followed. 

• Monitor First Pass Yield (FPY) and scrap. 

• Analyze process defects and implement corrective and preventive actions. 

• Review daily quality reports and production issues. 

• Conduct line audits and layered process audits.

Skills Required

Job Location: IDEMIA plant at Noida NSEZ

• QMS implementation and maintenance 

• Failure Mode and Effects Analysis (FMEA) 

• Control Plans 

• Root Cause Analysis & Corrective and Preventive Action (CAPA) 

• Internal auditing 

• ESD control 

• IPC standards awareness - Manual Soldering

• Microsoft Excel & Powerpoint

• Team leadership

• Decision Making

• Problem Solving

NOTE

• Knowledge of NPI & Industrialization will be an added advantage.