Quality Tech Support

Primary Responsibilities:

• Documentation & Reporting
• Accurately file daily offline checklists and associated paperwork.
• Maintain and run DEACOM service reports on a weekly basis.
• Handle SSA and RTS reports and log manager walk data.
• Manage tool logs and load loose pictures for tracking.
• Complete and update CCI reports weekly after PFS inspections.
• Homeowner Packet Preparation
• Accurately create homeowner packets
• Include AC selection, duct/BTU/furnace/wind zone/temperature information.
• Create CDs and labels for homeowner packets.
• Record Retention
• Walk the lower lot daily and document issues; forward findings to appropriate departments.
• Input water line pressure testing and log electrical, plumbing, and gas test data.
• Identify duct square footage and furnace sizing.
• Log and track duct testing.
• Tool and Equipment Management
• Maintain and manage all QA tools: hi-pot testers, meters, gauges, scales, and hand tools.
• Log hi-pot tool data (send-off, storage, etc.).
• Keep the duct sizing chart and tool inventory updated.
• Efficiently weigh houses
• Process Improvement & Communication
• Participate in and log 5S walks, update associated spreadsheets and notes.
• Act as a 5S liaison between department heads and General Manager (GM).
• Help conduct label inventory
• Administrative and Training Support
• Perform accurate data entry as needed across all systems.
• Serve as E-Learning moderator for UKG corporate training classes.
• Additional duties as required by Supervisor

Pay: $20.90 - $22.80 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person