Quality Technician (m/f/x)

Main Responsibilities Safety

• Stands for safe working and actively promotes the guidelines and associated behavior
• Contributes to continuous improvement in terms of safety, cleanliness and quality
• Compliance with company rules and regulations in the areas of safety, environment, quality and working conditions
• Addresses employees on company rules, especially in case of non-compliance
• Participates in all required safety training
• Carries a responsibility as an emergency responder

Maintain and improve QA process

• Perform QA assessments, make actual capability per team visible and drive Shift Leaders to continuously develop their team members to learn how to judge and test our products.
• Ensure valid test procedures in QA department, resulting in acceptable Gage R&R. New test methods must be validated to be relevant for the intended characteristic.
• Ensure proper working test equipment through maintenance and calibration. Replacement or new test equipment to be validated for adequate functioning and to be added to the maintenance and calibration programs.
• Ensure a well organized QA room, demonstrating lean and quality for our internal workforce as well as for our visitors

Complaint notification officer

• Coordinate complaint handling process and push progress, track complaint status
• Create overviews of complaints per department, per type, per cause, per customer
• Create historical trending of complaints
• Keep complaint information up to date on the shop floor publication boards
• Inform and discuss about complaint analysis findings with shop floor
• File complaint information

Maintain and improve the quality knowledge and awareness of our operators

• Develop and provide quality-related trainings for new employees as well as follow up for existing employees
• Define and take quality assessments
• Instruct every new employee on our expectations with regard to quality
• Frequently use communication means to keep quality awareness at a high level (e.g. monthly newsletter, info screens, bulletin boards, email, etc.).

Maintain and improve the quality level of our suppliers and third parties

• Perform supplier and third party audits on quality, report out findings
• Train and instruct suppliers and third parties on quality requirements
• Assess capability of (new) suppliers and third parties to meet requirements on quality

Job Requirements

Minimum qualification

• Successfully completed an apprenticeship in a chemical role. Bachelor degree is a plus
• A minimum of 2-5 years relevant experience in a quality environment
• Industry background is open but with a preference for non-woven/paper industry
• Relevant experience in managing quality projects and processes
• Fluent in German and English. Additional languages are a plus

Competencies

• Deliver continuous improvement
• Demonstrated analytical ability accompanied by knowledge in quality
• Able to teach and communicate in simple, impactful terms
• Can think strategically, execute a chosen direction and deliver results
• Highly ethical, conducts him-/herself with the highest ethical and moral standards, can be trusted to do the right thing
• Intelligent, creative, analytical
• Results orientated, highly motivated, energetic, resourceful with a strong service orientation
• Lead by example and encourage teamwork and effective communication
• Broad operating style with an ability to adapt across cultures, environments and styles
• Passionate, charismatic personality, articulate, approachable and friendly

We are committed to creating an inclusive workplace and welcome applications from all qualified individuals, regardless of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, marital status, genetic information, or any other characteristic protected by applicable law. Employment decisions are based solely on qualifications, merit, and business needs.