Quick Commerce head

Role & responsibilities

Job Title: Quick Commerce Head

Department: E-commerce / Business Operations

Job Overview

We are looking for an experienced and results-driven Quick Commerce Head to lead and manage our quick commerce business. The candidate will be responsible for driving sales, managing online marketplaces, improving operational efficiency, and developing strategies to achieve business growth and profitability.

Key Responsibilities

• Develop and execute the overall Quick Commerce / E-commerce strategy to drive revenue and market growth.
• Manage business across quick commerce platforms such as Blinkit, Zepto, Swiggy Instamart, and other relevant marketplaces.
• Drive sales, revenue, order volumes, conversion rates, and profitability.
• Manage and optimize product listings, pricing, promotions, offers, and visibility on marketplaces.
• Monitor inventory availability and coordinate with operations and supply chain teams to ensure timely fulfilment.
• Build and maintain strong relationships with marketplace partners and key stakeholders.
• Analyze sales, customer, inventory, and marketplace performance data to identify growth opportunities.
• Plan and execute promotional campaigns and seasonal offers in coordination with marketing teams.
• Track competitors, pricing, product assortment, and market trends.
• Ensure high product availability and minimize stock-outs and cancellations.
• Lead and manage the Quick Commerce team and set clear performance targets.
• Prepare regular MIS and business performance reports for management.
• Identify operational challenges and implement solutions to improve customer experience and efficiency.
• Work closely with Sales, Marketing, Finance, Supply Chain, and Operations teams.

Required Skills

• Strong knowledge of Quick Commerce and E-commerce
• Marketplace Management
• Sales & Business Development
• Revenue & P&L Management
• Inventory & Supply Chain Management
• Vendor / Marketplace Relationship Management
• Data Analysis and Business Reporting
• Advanced Excel / Google Sheets
• Negotiation and Communication Skills
• Strategic Planning
• Team Leadership
• Problem-Solving and Decision-Making

Experience & Qualification

• Bachelor's degree in Business, Marketing, E-commerce, or a related field.
• 510+ years of experience in E-commerce, Quick Commerce, Marketplace Management, Retail, or a similar industry.
• Experience handling major quick commerce platforms is highly preferred.
• Proven track record of achieving sales and revenue targets.

Key Performance Indicators (KPIs)

• Revenue and GMV Growth
• Order Volume
• Profitability / Contribution Margin
• Marketplace Conversion Rate
• Product Availability
• Inventory Turnover
• Customer Retention
• Advertising / Promotion ROI
• Cancellation and Return Rate
• Overall Marketplace Performance

Preferred candidate profile