Quicklane Technician

Position Summary

The Quick Lane Service Technician performs routine vehicle maintenance and light repair services for customers in a fast-paced automotive service environment. This role focuses on preventive maintenance, tire services, inspections, and basic mechanical repairs while providing high-quality workmanship and helping ensure customer satisfaction.

Essential Duties and Responsibilities

• Perform oil and filter changes according to manufacturer specifications.

• Conduct multi-point vehicle inspections and identify maintenance needs.

• Remove, mount, balance, rotate, and repair tires.

• Replace batteries, wiper blades, air filters, and cabin filters.

• Perform brake inspections and basic brake service work.

• Diagnose and perform light mechanical repairs.

• Inspect fluid levels and replenish as needed.

• Complete maintenance services efficiently while meeting quality standards.

• Maintain accurate repair orders and service documentation.

• Keep workstations, service bays, tools, and equipment clean and organized.

• Follow all Ford, dealership, and safety procedures.

• Communicate repair findings and recommendations to service advisors.

• Assist with shop maintenance and other duties as assigned.

Qualifications

• High school diploma or equivalent preferred.

• Prior automotive maintenance or repair experience preferred.

• Ford Quick Lane or automotive service experience is a plus.

• Valid driver's license with a clean driving record.

• Basic knowledge of automotive systems and maintenance procedures.

• Ability to use hand tools, power tools, and shop equipment safely.

• Tools and Toolbox required.

Physical Requirements

• Ability to stand, walk, bend, stoop, and lift up to 50 pounds regularly.

• Ability to work in a shop environment with exposure to vehicle fluids, noise, and varying temperatures.

• Ability to safely operate customer and dealership vehicles.

Skills and Attributes

• Strong mechanical aptitude.

• Attention to detail and commitment to quality workmanship.

• Ability to work efficiently in a fast-paced environment.

• Dependable and punctual.

• Strong teamwork and communication skills.

• Customer-focused attitude and professional appearance.

Preferred Certifications

• ASE Certifications are a plus but not required.

• Ford Quick Lane or Ford service training is preferred but not required.

Work Schedule

Full-time position. May require Saturdays and overtime based on business needs.

Compensation

Competitive hourly wage or flat-rate pay structure based on experience, certifications, and performance.

What Success Looks Like

• Completing maintenance services accurately and efficiently.

• Maintaining a high level of customer satisfaction.

• Meeting productivity and quality standards.

• Contributing to a clean, safe, and organized service department.

• Supporting dealership goals through dependable service and teamwork.