QUOTATION EXECUTIVE

Job Summary

The Quotation Executive is responsible for preparing accurate and timely quotations for customer inquiries, coordinating with suppliers and the sales team, and ensuring all quotations are submitted within the required deadlines. The role requires strong attention to detail, product knowledge, and effective communication skills to support the sales and procurement process.

Key Responsibilities

• Receive and review customer inquiries and requests for quotations (RFQs).
• Prepare and submit quotations for ship spare parts, marine equipment, and related products.
• Coordinate with suppliers and vendors to obtain prices, availability, lead times, and product specifications.
• Verify item descriptions, part numbers, quantities, prices, delivery terms, and payment conditions before submitting quotations.
• Follow up with suppliers for pending prices and with customers or the sales team regarding submitted quotations.
• Coordinate with the sales, purchasing, warehouse, and accounts departments to ensure accurate information and smooth order processing.
• Maintain quotation records, supplier offers, customer inquiries, and follow-up reports in the company system or Excel.
• Revise quotations as required and ensure the latest prices and terms are reflected.
• Follow up on approved quotations and assist in converting them into confirmed sales orders.
• Handle customer inquiries professionally and ensure timely responses.
• Maintain proper documentation and confidentiality of customer and supplier information.
• Support the sales team in achieving quotation turnaround time and business targets.

Required Qualifications and Skills

• Bachelor's degree or diploma in Business Administration, Commerce, or a related field.
• Previous experience in quotation preparation, sales coordination, or procurement is preferred.
• Experience in marine supplies, ship spare parts, or technical trading will be an advantage.
• Good knowledge of Microsoft Excel, Word, and email communication.
• Strong numerical, analytical, and organizational skills.
• Excellent written and verbal communication skills in English.
• Ability to manage multiple inquiries and meet deadlines.
• High attention to detail and a customer-focused approach.

Key Performance Indicators (KPIs)

• Accuracy of quotations prepared.
• Timely submission of quotations.
• Number of inquiries processed.
• Follow-up effectiveness on pending quotations.
• Conversion of quotations into confirmed orders.
• Quality of coordination with suppliers and internal departments.

Pay: From AED3,000.00 per month

Work Location: In person