Quotation Officer

Subang Jaya, Malaysia

Permanent

10-100%

Hybrid

17.08.2026

This is where you'll excel

• Execute the customer quotation process end-to-end in contributing to sales turnover.
• Handle incoming customer requests professionally, ensuring prompt and thorough resolution of issues.
• Collect and validate all relevant customer information to accurately identify and fulfill their requirements.
• Build Level 1 competency in spare parts identification for assigned BUs, supported by 2nd-level Technical Advisors and BA/BU (Global/Region) teams during the quotation process.
• Process technical and commercial inquiries.
• Prepare comprehensive quotations for spare and wear parts, covering both commercial and technical aspects.
• Work with BOMs (Bill of Material / Part List), customer project documents, and technical drawings.
• Coordinate delivery, invoice and payments.
• Assist with customer complaints and warranty claims as needed, in close collaboration with the regional Quality partner.
• Engage with multiple stakeholders to support customer technical and commercial inquiries.
• Perform additional duties and responsibilities as business needs evolve.

These are the skills you'll need

• Mechanical, Electrical & Electronics, Mechatronics Engineering or similar education background.
• Basic knowledge machinery and familiar with MRO.
• At least 3 years of hands-on experience in order processing, logistics, or Customer Services.
• Knowledgeable in incoterms.
• IT savvy, proficient in MS Office, with working knowledge of SAP/ CRM platforms (e.g. Salesforce SAP (SD Module, Stock, Purchasing).
• English and any other ASEAN language of an advantage

These are the benefits you'll enjoy!

Career and personal development

Career and personal development

We deliver a broad spectrum of learning opportunities through videos, e-learnings, classroom trainings, and webinars that offer training in formats that are short, relevant, engaging, personalized, and mobile.

Learning platform

Learning platform

Welcome to a world of over 16,000 possibilities for further training!

Flexible working options and hybrid working

Flexible working options and hybrid working

We offer flexible working options and a hybrid working model where positions allow. This enables you to balance your professional and private life.

Diverse and inclusive workplace

Diverse and inclusive workplace

We foster an inclusive culture that values our global diversity. Respect and empathy ensure that everyone feels safe and can perform at their best.

Cross-cultural working environment

Cross-cultural working environment

The key to our success is our diverse workforce from at least 100 nationalities as well as our inclusive culture.

Family-owned business culture

Family-owned business culture

We have more than 160 years of company history. This means that we are a company that thinks and invests for the long-term - in innovations, our employees and our business success.

Questions? We are happy to answer them!

Mary Juliet Conti

Creating impact together at Bühler!

Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines.

Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries.

We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.