Quotes Estimator

About the Role

We are seeking a motivated Quotes Estimator to join a growing stone benchtop manufacturer based in Christchurch. Working within a collaborative admin team of three, you will take the lead on producing quotes while fielding showroom and phone queries. Utilizing purpose-built software that makes quoting straightforward, this role lets your plan-reading ability, customer service skills, and commercial drive truly shine.

What You'll Be Doing

• Managing the quotes inbox and producing around 10–15 quotes daily with a quick 24-hour turnaround
• Reading and interpreting plans, drawings, and dimensions to ensure accurate quote generation
• Answering customer queries over the phone, via email, and in person within the showroom
• Proactively following up on quotes a few days after sending to build rapport and close sales
• Building and growing strong relationships with tradies, developers, and retail customers
• Working closely with an admin team of three to ensure smooth daily operations and customer support
• Learning and utilizing purpose-built quoting software efficiently

What We’re Looking For

• Confidence reading plans (whether a benchtop drawing or a full kitchen plan to identify key dimensions)
• Exceptional spoken English with an engaging, confident phone manner that builds trust naturally
• Strong customer service background with the ability to understand client needs (tradies, developers, end users)
• Commercial drive and initiative to proactively follow up quotes rather than waiting for the phone to ring
• Tech-savvy with confidence to pick up new software quickly
• Industry experience in benchtops, kitchen, bathroom, or laundry manufacturing/design (understanding edge profiles, sink/hob cut-outs, and stone specs) is ideal
• Alternatively, interior design study providing strong plan-reading and measurement skills is welcome

Benefits

• Straightforward, purpose-built quoting software to streamline your workflow
• Pay Rate : $28.00/Hour to $30.00/Hour
• Collaborative, values-led team environment of around 25 people
• Purpose-built facilities based conveniently in Hornby
• Practical, straight-talking culture with clear business direction and support

How to Apply

If you can interpret plans, connect easily with customers, and enjoy turning quotes into sales, we’d love to hear from you! Apply now