Rack Attack Operations Auditor

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

Rack Attack Operations Auditor (Compliance Manager)

Position Summary

Meineke is seeking an experienced and process-driven Rack Attack Operations Auditor to own compliance and quality standards across the Rack Attack program company-wide. This role is responsible for building, enforcing, and continuously improving the compliance framework that governs inspection processes, documentation, and program execution across all store locations. The ideal candidate is a strong leader who can hold store and district-level teams accountable, drive consistency at scale, and partner with senior leadership to protect the integrity of the program.

Key Responsibilities

• Own and manage the overall compliance strategy for the Rack Attack program across all store locations. *This is a traveling position*
• Design, implement, and continuously refine audit tools, compliance checklists, and reporting frameworks to track program adherence
• Lead regular in-store audits and spot checks (in person and via digital inspection systems) across multiple locations to verify inspection quality, accuracy, and consistency
• Analyze compliance trends and data across locations to identify systemic issues, risks, or training gaps
• Partner directly with District Managers, Store Managers, and Rack Attack Manager to correct process gaps, reinforce standards, and drive accountability
• Develop and lead corrective action plans for locations or individuals found to be out of compliance, including escalation processes when necessary
• Own the development and ongoing refinement of standard operating procedures (SOPs) related to inspections and program compliance
• Lead compliance-related training initiatives for store-level teams, in partnership with HR/Training as needed
• Prepare and present compliance reporting and key metrics to executive leadership on a regular cadence
• Serve as the subject matter expert on compliance standards during the rollout of the Rack Attack program to new locations
• Stay current on company policy, industry standards, and any applicable regulatory requirements related to vehicle inspections

Qualifications

• 2+ years of experience in compliance, quality assurance, audit, or process management, ideally within automotive service, multi-unit retail
• Strong understanding of automotive inspection processes preferred; ability to become a subject matter expert on program-specific standards required
• Proven ability to lead cross-functional accountability conversations with store and district leadership
• Excellent analytical skills, with the ability to turn compliance data into actionable insight
• Strong communication and presentation skills, including experience reporting to senior leadership
• Ability to travel regularly to store locations across the territory
• Proficiency in Excel/Google Sheets and reporting tools; experience with digital inspection or shop management systems (e.g., Tekmetric) a plus
• Strong project management and organizational skills, with the ability to manage multiple priorities across a large multi-location footprint Self-motivated, process-oriented, and comfortable operating with a high degree of independence

Physical Requirements

• Ability to travel regularly between store locations, including time in a shop environment Ability to sit for extended periods while reviewing reports/documentation

What Meineke Offers

• Competitive pay
• Benefits — health insurance, PTO, etc., if applicable
• Opportunities for growth and advancement within the company
• A supportive, team-oriented work environment
• A high-visibility role shaping and protecting a company-wide, revenue-driving program