Radiology Assistant

JOB SUMMARY

The Radiology Assistant oversees Radiology Clerk functions at the Radiology station to contribute to and facilitate the continuity of communication, record keeping and smooth operations of Radiology. Provides scheduling services for outpatient procedures,

ESSENTIAL FUNCTIONS

1. The Radiology Assistant provides organization and oversight to the operations of the Radiology Department. Will maintain an up-to-date ward clerk manual, creating, revising and reviewing policies and procedures for record keeping functions of unit and ward clerk duties.

2. Obtains and records accurate patient information and books procedures that best meet provider and patient needs according to clinical department policy/procedure and generates appointment schedules. Able to interpret/identify customer needs in lay terminology to assure that the correct procedure is scheduled.

3. Assures excellent customer service to physicians, patients, departments and other external contacts by using pleasant phone manners, excellent communication skills and provides assistance in a responsive manner. Open and timely communication with all customers is imperative.

4. Assists in the coordination and scheduling of patient services, appointments and referrals.

5. May be needed to assist patients.

Follows safety standards in all aspects of performance of the above functions, reports/removes unsafe equipment and attends safety education sessions. Be knowledgeable of State and Federal regulations affecting emergency room, outpatient and inpatient coding.

PHYSICAL/MENTAL DEMANDS/ENVIRONMENT; Sedentary work involves sitting at a workstation majority of the shift, but may involve walking or standing for brief periods of time. Communication involves both verbal and written forms such as telephone and keyboard work that is constantly being performed.

St. Luke Hospital and Living Center is an acute care and Long Term Care Facility licensed for 10 acute care beds and 32 long-term care beds. The 10 acute care nursing department employs 20 plus staff for the areas of medical/surgical, emergency, geriatric, surgery, ambulatory care, outpatient and swing bed. Patient population spans from neonates through geriatric, emergency and critical through long term, intermediate and skilled care, inpatient and outpatient.

The work performed includes some heavy lifting, up to 50 pounds; bending, stooping, reaching, etc.; assisting in lifting and transferring patients. The employee is held accountable for the use of safe lifting techniques and body mechanics. The employee may be exposed to communicable disease and toxic chemicals.

SUPERVISORY RESPONSIBILITY;

Directly Reporting:

None

Indirectly Reporting:

None

SCOPE AND COMPLEXITY;

This position is in frequent contact with Physicians, nurses, clinic staff, staff members of all departments, patients, family members, visitors, Chaplains, Emergency Medical Services personnel, and the general public. Is responsible for scheduling procedures for internal departments/facility.

MINIMUM QUALIFICATIONS;

High school graduate or GED equivalent preferred. Experience in medical field preferred and have knowledge of medical terminology. Must be efficient in operating a computer, Microsoft Office, and the telephone system. Be able to maintain accurate record keeping and have knowledge of selected State and Federal regulation. Must have positive “people/communication” skills and be able to work as a team player.

St. Luke employees are expected to adhere to our service standards and organizational values in all their interactions with our patients, other customers and fellow employees