Rail Shop Coordinator

RSI Logistics, recently acquired by Trinity Industries Inc., is looking for a Railcar Shop Coordinator. The Shop Coordinator’s primary objective is to manage and enhance the coordination and monitoring of railcar shipments to/from and between origin and shops. More generally, maximized timely and successful shipments of railcars for maintenance, qualifications, and/or cleaning. On an ongoing basis, mitigates service disruptions, and optimizes shipments to minimize out of service time of the railcar.

The Shop Coordinator will interact directly with the client, railroads, railcar shops, railcar owners, and other RSI personnel. The role operates in a professional office environment and requires mechanical aptitude and decision-making skills.

Key Responsibilities:

• Ensure railcars moving to/from shops have proper billing instructions applied. Troubleshoot billing issues in a timely manner. Knowledge of bill of lading requirements, basic EDI terminology, and rail routing options is critical to perform this task.

• Monitor railcar movement, identify railcars moving out of route or not in a timely manner, and intervene in a timely manner.

• Open escalation logs with the railroads where necessary, track all communication and track issues to close. Communication escalations internally.

• Collaborate with client and car owners to ensure shopping instructions are accurate and complete.

• Create bills of lading and/or diversion requests to move the railcar(s) from client facility to home shops.

• Work closely with maintenance coordinators to align maintenance priorities and escalate issues.

• Ability to read, understand, evaluate and verify a wide range of materials and information to recognize and correct discrepancies and or areas of improvement as necessary.

• Follow and maintain SOPs/KPI’s as necessary.

• Minimum of 2-5 years of experience in shop and maintenance of rail operations or rail logistics coordination.

• Must have a valid driver’s license and passport.

• Bachelor's degree in logistics supply chain management preferred, and or in a related field equivalent to logistics or business.

• OTMA/Hazmat certification preferred.

• System savvy (prior ERP experience or Rail TMS/SAP software experience highly preferred.)

• Strong organizational skills and attention to detail ensure timely completion.

• Ability to work in a fast-paced and dynamic environment and work independently and collaboratively with a team.

• Proficient in Microsoft Office Suite (strong excel knowledge is required), Microsoft Teams, Zoom.

• Excellent communication and problem-solving abilities.

• Vendor/Client relationship management preferred.

• Knowledge of safety regulations from AAR, OSHA, and DOT.