Rail Solution Operations Engineer

Job Summary

Location: Bangalore, IN

Could you be the full-time Mid-Level Engineer in Bangalore were looking for

Your future role

Take on a new challenge and apply your technical expertise in a cutting-edge field. Youll work alongside a collaborative and innovative team of professionals.

You'll play a key role in ensuring operational excellence and reliability for our wayside digital railway solutions. Day-to-day, youll work closely with teams across the business (e.g., Senior Rail Solution Operations Engineers, L3 teams, and project teams), monitor application health, and actively manage incidents to resolution.

Youll specifically take care of incident management and operational monitoring, but also contribute to the continuous improvement of our processes and tools.

Responsibilities

• Supporting L2 operational monitoring and managing incidents for assigned digital railway solutions
• Investigating and resolving incidents using approved runbooks, escalating when necessary
• Monitoring application health using tools like Dynatrace, responding to alerts, and reporting anomalies
• Participating in OS patching activities, including scheduling, raising change requests, and validating application health
• Maintaining and updating runbooks to ensure accuracy and completeness
• Supporting new project onboarding by participating in knowledge transfer sessions
• Participating in a 24x7 on-call rotation for critical incidents

Requirements

• Degree in Computer Science, Engineering, or a related field
• 8+ years of experience in the railway domain, with knowledge of systems such as Signalling, TCMS, PIS, and CCTV
• Hands-on experience with IT technologies, including Linux, TCP/IP, Docker, and databases
• Ability to apply systems engineering thinking to complex challenges
• Experience managing incidents in live operational environments, including logging, triaging, resolving, and escalating
• Experience with container and cloud technologies like Kubernetes, Azure, or AWS (nice to have)
• Python or Bash scripting skills for operational tasks (nice to have)
• Familiarity with observability tools such as Dynatrace or Grafana (nice to have)

You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, youll be proud. If youre up for the challenge, wed love to hear from you!