R&D Lab Manager

Responsibilities

• Ensure all products and services comply with customer specifications, quality standards, and requirements.
• Lead, supervise, mentor, and train junior staff to promote continuous improvement, technical competency, and high team performance.
• Investigate product and process non-conformances, conduct root cause analysis, and implement effective corrective and preventive actions (CAPA).
• Develop, review, and maintain Technical Data Sheets (TDS) and Safety Data Sheets (SDS/MSDS), ensuring they are accurate, up to date, and compliant with relevant regulations.
• Reporting to superior time to time on laboratory operations, R&D activities, project progress, technical issues, and product performance.
• Conduct performance evaluations of laboratory and R&D staff, identify training needs, and support employee development.
• Perform customer sample testing, provide technical support, troubleshoot product-related issues, and respond to customer technical enquiries.
• Lead research and development projects, including new product formulation, product improvement, process optimization, cost reduction, and continuous innovation.

Requirements

• Candidate must possess at least Degree in Engineering (Chemical), Chemistry or equivalents.
• Minimum 3 years of managerial or supervisory experience in a laboratory, research institution, or R&D environment.
• Hands-on experience in the electroplating chemical industry or electroplating production processes.