Range Operations Supervisor

Range Operations Manager

The Range Operations Manager is responsible for the day-to-day operations and planning of all training use and range utilization for PWG Range (PWG) as well as manage the range counter staff. The operational tempo of PWG’s ranges are critical due to the very busy training schedule as well as the various social events PWG hosts. Coordinating, scheduling and managing all training and range activities is a critical position within PWG.

The ideal candidate will have 3+ years of customer service or business operations experience as well as at least 2 years of management experience. Firearms experience is not required, but certainly welcome. Women are always encouraged to apply for any position within PWG.

Compensation:

The Range Operations Manager is a salary position with a starting salary between $50,000 and $65,000 based on qualification. This position also pays a quarterly bonus based on success within the position. Annually, bonuses can amount to over 40% of the position’s base salary.

Poway Weapons & Gear’s is looking for a motivated, organized and social person with a passion for providing 5-star customer service to join our team. A positive attitude and team interaction are essential traits for this team member due to the continual interaction with guest, members and professional organizations. Applicant must be congenial and sociable while providing the upmost professional behavior to manage our high caliber clientele.

About Us

Poway Weapons & Gear’s Indoor Range is one of the country’s premier indoor shooting ranges and the largest indoor range on the West Coast. At 42,000+ square feet, 42 lanes and three separate ranges – 25, 50 and 100 Yards- Poway Weapons & Gear Range is the third largest indoor gun range in the nation. PWG trains more than 5,000 students a year, as well as hosting dozens of law enforcement and military agencies and providing access to our facility for their training needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage the availability and calendars of three different ranges, two classrooms and multiple instructors.
• Manage the range counter customer service associates as well as Range Safety Officers ensuring their success in their respective roles.
• Coordinate with law enforcement and military contracts for after hours and business hour contract range services.
• Maintain class rosters, listings, and communication with students prior, during and after courses.

EXPERIENCE/KNOWLEDGE/SKILLS/ABILITIES REQUIRED:

• Must have 3+ years of customer service experience
• Must have 2+ years of management or related experience
• Ability to work seamlessly across multiple departments
• Significant computer experience related to administrative tasks necessary
• Ability to change tasks quickly and be flexible
• Windows and Office Suite knowledge and experience important

PHYSICAL DEMANDS:

· While performing the duties the employee is:

· constantly required to reach computers and other office equipment

· constantly required to view objects at close and distant ranges

· constantly required to communicate with others

· constantly required to stand

· constantly required to walk

· constantly required to use fine manipulation and simple grasping

· occasionally stoop, kneel, crouch or crawl

· Equipment typically used: Computers

WORK ENVIRONMENT:
The work environment is fast-paced and demanding.

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person