Rapid Response Complex Care Assistant

Overview

RAPID COMPLEX CARE ASSISTANT

What is a Rapid Complex Care Assistant

Are you an experienced carer who loves variety, enjoy new challenges, and getting genuine satisfaction from stepping in when you are needed most.

If that sounds like you, keep reading, because not all carers want routine, they want adventure.

Our Rapid Carers are some of the most adaptable, flexible and trusted people in our organisation. They're skilled complex care professionals who work across multiple care packages, supporting vulnerable clients when unexpected situations arise, helping mobilise new services, and keeping care running safelyacross the region.

The role requires flexibility you will need to travel extensively, typically within a 50-mile radius, to meet the needs of the service.

What Makes This Role Different?

This role is built around flexibility and adaptability.

You will:

• Provide emergency cover at short notice.
• Support a brand-new care package as it launches.
• Work across several different clients and care teams.
• Help maintain continuity of care during staffing challenges.
• Support onboarding, shadowing and development of colleagues.
• Travel across the region, up to 50 miles from home to provide support where it's needed. Your shift location may change at short notice, so adaptability and a positive attitude are essential.

One day you could be supporting a client with a spinal injury. The next day you could be helping to launch a brand-new package or providing emergency cover for a vulnerable person who urgently needs support. If you love variety, independence, and being where you're needed most, you'll love this role

What You'll Need

• Previous complex care experience
• Confidence supporting a range of clinical needs
• A full UK driving licence and access to a vehicle
• The ability to travel wherever the service requires
• Strong communication skills and a positive, confident attitude
• A willingness to go above and beyond for clients when it matters most
• A flexible approach to working patterns and shift response.

What you will be doing?

• Supporting adults and children with complex care needs
• Working across multiple care packages
• Responding to urgent staffing and service needs
• Supporting package mobilisations and transitions
• Working with conditions such as: Brain Injury, Spinal Injury, Tracheostomy Care, Ventilation, PEG Feeding, Epilepsy, Complex Neurological Conditions
• Building positive relationships with clients, families and professionals

What We Offer

• £30,000 per annum (£16.03 p/h) + Mileage
• Permanent contracted hours (36 hours)
• Annual Loyalty bonus
• Free DBS, Paid training & induction
• Ongoing specialist development
• Company pension
• Employee Assistance Programme, inc 24/7 GP & wellbeing support
• 24/7 on-call support

Why Join JAM?

At JAM, you're never just a name on a rota.

You'll join a supportive team that genuinely cares about its people, celebrates achievements, and gives you the tools and opportunities to develop your career while changing lives every day.

Extraordinary care. Extraordinary people. Extraordinary opportunities.

Female applicants only due to the specific needs of the person being supported (Equality Act 2010 Genuine Occupational Requirement).

We're actively recruiting across the West Midlands and interviewing suitable candidates as applications are received.

Please note: JAM Care cannot provide sponsorship. Applicants must already have the right to work in the UK, and be able to commit to 36 Hrs per week.

Apply today and join a team where great people deliver extraordinary care.

Pay: £16.03 per hour

Expected hours: 36.0 per week

Benefits:

• Company pension
• Employee assistance programme
• Employee discount
• Health & wellbeing programme
• Paid training
• Referral programme
• Sick pay

Work Location: In person