RCM AR Caller

Roles and Responsibilities :

• Manage accounts receivable calls to resolve customer queries, disputes, and issues related to medical billing.
• Handle denial management by identifying root causes of denials and implementing strategies for reduction.
• Collaborate with internal teams such as hospital administration, coding, and patient access to resolve complex billing issues.
• Maintain accurate records of all interactions with patients, insurance companies, and other stakeholders.

Job Requirements :

• 1-5 years of experience in AR calling or similar role in a healthcare setting.
• Strong knowledge of accounts receivable processes, including denial handling and management.
• Excellent communication skills for effective interaction with customers over the phone.
• Ability to work independently with minimal supervision while maintaining high productivity.