Reader Advisor (Library Technician #10107536)

Posting Details

THIS POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE.

Please visit us at www.nmstatelibrary.org

Created in 1978 by the New Mexico Legislature, the Department of Cultural Affairs represents New Mexico's dedication to preserving and celebrating the cultural integrity and diversity of our state. The Department oversees a broad range of New Mexico's arts and cultural heritage agencies. These include 15 divisions representing a variety of programs and services

The New Mexico Library for the Blind and Print Disabled (LBPD) provides free audio book, magazine, and braille service along with book and braille playback devices to eligible citizens statewide via Free Matter mailing and Internet download. The library provides phone, email, and online support and access to an audio book collection of over 175,000 titles along with nearly 25,000 braille titles and a similar number of audio magazine issues.

Learn more at.....https://nmstatelibrary.org/lbpd/faq/

Why does the job exist?

This position provides Reader Advisory support to about 2,000 blind, visually impaired, and print disabled individuals throughout New Mexico as well as institutions serving these eligible persons. LBPD is a member of a nationwide network affiliated with the National Library Service of the Library of Congress that provides audio and braille book and magazine services via direct mail and download options.

https://nmstatelibrary.org/lbpd/about-us/

How does it get done?

The Reader Advisor (RA) processes and maintains the currency of new and established applications, handles incoming and outgoing patron transfers, responds to library user requests and questions via phone, e-mail, fax and in person, troubleshoots technical issues such as those related to book player use and the downloading of books, assists with the selection of new titles and developing of patron preferences, coordinates book delivery, and performs other related, needed tasks in coordination with fellow staff in the fulfillment of overall quality services.

Who are the customers?

Eligible blind, physically disabled and reading impaired citizens throughout New Mexico along with institutions, such as public schools and nursing facilities, serving such citizens.

Ideal Candidate

Eligible blind, physically disabled and reading impaired citizens throughout New Mexico along with institutions, such as public schools and nursing facilities, serving such citizens.

Minimum Qualification

High School diploma or equivalent and one (1) year of relevant experience. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling one (1) year may substitute for the required experience.

Employment Requirements

Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment. Must possess and maintain a valid Driver's License.

Working Conditions

Office setting with extensive personal computer, telephone, printer, scanner and other technology usage with extended periods of sitting and standing. Should be able to lift up to 25 lbs.

Supplemental Information

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Agency Contact Information: John Mugford 505-476-9772, or Email: [email protected] Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.