Real Estate Closing Assistant

ABOUT US

Outsourced is a leading Philippines outsourcing company providing dedicated remote staff and offshore staffing services. We specialise in providing staff of the highest quality who will continue to exceed expectations and provide benchmark offshore solutions to businesses. With Outsourced, organisations can scale quickly, easily, and cost-effectively with dedicated remote staff based in the Philippines.

ABOUT THE ROLE

We are looking for a detail-oriented and organised Real Estate Closing Assistant to support the day-to-day administration of real estate sales, closings, escrow transactions, and earnest money processing.

In this role, you will be responsible for validating sales information, maintaining accurate transaction and commission records, processing and reconciling earnest money transactions, handling cancellations and escrow releases, and coordinating with branches regarding transaction requirements.

The ideal candidate is highly accurate, dependable, and comfortable working with financial and transaction-related information. You should be able to manage multiple transactions, maintain organised records, identify discrepancies, and communicate effectively with internal teams to ensure closing and escrow processes are completed accurately and on time.

KEY RESPONSIBILITIES

• Validate sales transactions and add relevant notes for special agent requirements.

• Notify the appropriate relocation team when referrals are identified on transactions.

• Update sales prices and commission rates when changes are required.

• Add or remove agents from transactions as needed after a sale has been validated.

• Process earnest money received through the bank and accurately record transactions in the appropriate spreadsheet and closing system.

• Verify earnest money information for accuracy before recording transactions in the closing system.

• Reconcile daily escrow transactions across bank records, spreadsheets, and the closing system.

• Notify branches of incoming Earnnest.com earnest money transactions and coordinate with them to ensure corresponding sales are entered into the closing system.

• Save and maintain copies of earnest money documentation in the appropriate closing folders.

• Process transaction cancellations, update sales records accordingly, and release earnest money based on instructions provided by the branch.

• Follow up with branches regarding missing signatures, mailing addresses, or other required information needed to process earnest money releases.

• Notify the department head when a cancellation involves earnest money processed through Earnnest.com that needs to be released back to the buyer.

• Process escrow overage checks accurately and maintain appropriate supporting documentation.

• Complete monthly co-broke surveys.

• Maintain and update the listing tracker.

• Review bank accounts each morning for NSF or returned checks related to commissions and escrow.

• Notify the appropriate branch and department head regarding bounced checks and request replacement checks when necessary.

• Save copies of NSF check documentation in the appropriate closing folders.

• Maintain accurate and organised transaction, escrow, commission, and closing records.

WORK SCHEDULE

Monday to Friday, 10:00 PM – 7:00 AM MNL Time

WORK SETUP

Home-based

DATA PRIVACY NOTICE

By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.