Real Estate - Reception/Administration Support

Inner Real Estate is an independently owned, industry-leading agency specialising in Melbourne’s inner-city property market.

Our business encompasses Property Management, Sales, Owners Corporation Management and Build-to-Rent Property Management. Guided by our values of Integrity, Respect and Energy, we are committed to providing exceptional service through a professional and hands-on approach.

About the Role

We are seeking an organised and highly dependable Receptionist / Administration Support professional to join our South Melbourne office.

As the first point of contact for clients and visitors, you will play an important role in creating a welcoming and professional experience. You will also help keep the office running smoothly by managing general enquiries, maintaining office supplies and presentation, and providing administrative support across the business.

The role also includes administrative support for our Owners Corporation team, including preparing routine documentation and responding to general enquiries.

This position would suit someone who enjoys variety, takes initiative and is happy to support both the team and the everyday operation of the office.

Key Responsibilities

• Greet clients and visitors in a warm and professional manner

• Answer and direct incoming telephone and email enquiries

• Monitor the general office inbox and forward enquiries to the appropriate team

• Coordinate meeting room bookings, preparation and presentation

• Provide general administrative support across Property Management, Sales and Owners Corporation Management

• Collect, scan and distribute incoming mail

• Manage key returns and other front-office records

• Monitor and maintain any office supplies

• Liaise with suppliers and assist with general office coordination

• Maintain a tidy, organised and professional office environment

• Support the preparation, tracking and issuing of Owners Corporation certificates

• Respond to general Owners Corporation enquiries and direct more complex matters to the appropriate team member

• Assist with other administrative tasks as required

About You

To succeed in this role, you will be:

• Friendly, professional and confident when assisting clients and visitors
• Highly organised, with strong attention to detail
• Comfortable managing multiple tasks and competing priorities
• A clear communicator with strong written and verbal skills
• Reliable, proactive and willing to assist wherever needed
• Calm and efficient in a busy office environment
• Comfortable carrying out practical office duties as well as administrative work
• Able to work collaboratively and contribute to a positive team environment

Skills and Experience

• Previous reception, office administration or customer service experience
• Strong Microsoft Office and general computer skills
• Excellent organisational and time-management skills
• Experience in real estate, property management or Owners Corporation management will be highly regarded but is not essential
• Experience with property or CRM systems will be advantageous

What We Offer

• A modern office environment in South Melbourne
• A varied role within a growing independent property business
• Exposure to several areas of the real estate industry
• Training and opportunities for professional development
• A supportive and positive team culture
• Competitive salary based on skills and experience

If you are organised, service-focused and enjoy being at the centre of a busy office, we would love to hear from you. Please submit your resume and a brief cover letter outlining your relevant experience.