Rebates Coordinator

About the role

The Rebates Coordinator is responsible for the end-to-end management of rebate agreements across Australia and New Zealand. This includes managing rebate agreement renewals through to the final settlement of credits against customer accounts. This role supports a significant portion of the company's financial performance. Therefore, attention to detail, strong governance, internal controls, and customer-focused behaviours are essential.

Key responsibilities

• Support the business in ensuring all rebate agreements are executed accurately and on time
• Issue rebate agreements through DocuSign and follow up on outstanding agreements
• Maintain records and retention of completed contracts
• Execute rebate agreements accurately within SAP
• Approve updates to customer master records and rebate reporting codes in SAP
• Process rebates through SAP for payment or credit note approval in line with contractual obligations
• Ensure timely closure and final settlement of rebate agreements
• Resolve rebate discrepancies through reporting and validation against customer contracts
• Support Sales and Marketing in ensuring rebate agreements can be implemented within SAP
• Support the Credit Administration Team with Salesforce cases when required

About you

• Bachelor's degree in Accounting or a related field
• Experience in a credit, analytics, or related role
• Knowledge of rebate management, customer master data maintenance, accounting entries, reconciliations, and accounts receivable processes
• Strong understanding of financial accounting principles, rebate accruals, General Ledger reconciliations, financial controls, and commissions
• Experience using DocuSign or similar document management platforms
• Proficient in Microsoft Excel and reporting tools
• Experience working in a SAP ERP environment
• Working knowledge of Salesforce case management processes
• Ability to maintain data integrity and validate financial transactions and customer records
• Strong ability to work independently and manage multiple priorities