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Recall coordinator

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Recall coordinator

Riviera Dental Centre

Recall coordinator

1 month ago

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Important information


Contract type:

Permanent, Part time

Location:

Ottawa, ON, Canada

Work mode:

Onsite

Published on:

8 September 2026

What they need


We are looking for a friendly, organized, and reliable Recall Coordinator to join our team. This position is primarily focused on patient recall and reactivation calls to help keep our patients on track with their dental care.

Responsibilities:

  • Contact patients who are due or overdue for hygiene and dental appointments.
  • Schedule recall appointments efficiently.
  • Answer incoming phone calls as needed.
  • Confirm appointments and assist with scheduling.
  • Update patient information in the practice management software - Cleardent
  • Provide excellent customer service.

Qualifications:

  • Previous dental reception experience is an asset.
  • Experience with Cleardent software is preferred.
  • Excellent communication and telephone skills.
  • Organized, detail-oriented, and comfortable making outbound calls.
  • Positive attitude and professional demeanor.

If you enjoy talking with people and helping patients maintain their oral health, we'd love to hear from you!

Pay: $20.00-$25.00 per hour

Expected hours: 30.0 – 36.0 per week

Benefits:

  • Dental care
  • On-site parking
  • Paid time off

Work Location: In person

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