Receiving Manager

About Happier Grocery
Happier Grocery is a health-forward Grocery Store that seeks to provide a lifestyle oasis for New Yorkers. We are committed to providing the highest quality food and lifestyle experience.
Our mission is to create a shopping experience where customers can feel confident in their choices without needing to scrutinize every label. We strive to be a place of community, positivity, and life-affirming nutrition—where exceptional products, thoughtful hospitality, and meaningful experiences come together to support healthier, happier lives.

The Opportunity
Happier Grocery is seeking a highly organized, hands-on Receiving Manager to lead all receiving, stock, and replenishment operations within the store. This role is responsible for ensuring products move efficiently and accurately from delivery through the stockroom and onto the sales floor.

The Receiving Manager will oversee and develop the Receiving and Stock Associate teams, maintaining strong standards around inventory accuracy, replenishment, organization, cycle counts, and inbound receiving. This role will partner closely with store leadership, Grocery, Inventory Control, and vendors to ensure the store is well-stocked, organized, and operationally ready at all times.

Essential Job Responsibilities

Team Leadership & Operations

• Lead, schedule, train, and develop Receiving and Stock Associates, ensuring clear expectations, accountability, and strong daily execution.
• Manage daily workflows and prioritize receiving, replenishment, stocking, cycle counts, and backroom organization based on business needs.
• Partner with store leadership and department teams to maintain strong inventory availability and operational standards.
• Ensure teams follow company procedures, safety standards, and inventory controls.

Receiving & Inventory Control

• Oversee all inbound deliveries, including coordinating, receiving, verifying, and signing for products and services.
• Maintain accurate receiving documentation and ensure inbound load integrity, including seals and required organic product receiving and storage procedures.
• Manage inbound delivery appointments and communicate with vendors, transportation partners, purchasing, and internal teams regarding delays or discrepancies.
• Partner closely with buyers and Inventory Control to reconcile receipts, investigate discrepancies, and make necessary adjustments.
• Ensure received products are accurately processed, organized, and stored in designated areas.

Stock, Replenishment & Grocery

• Oversee all stocking and replenishment activities to maintain strong product availability and presentation throughout the store.

• Manage grocery and back-stock organization, ensuring products are rotated, stored, and replenished according to company standards.

• Lead and execute cycle counts, inventory checks, and discrepancy research to maintain accurate on-hand inventory.

• Monitor low-stock, out-of-stock, and overstock conditions and partner with appropriate teams to resolve inventory issues.

• Ensure FIFO, product rotation, expiration-date management, and proper storage standards are consistently followed.

• Maintain clean, organized, and efficient stockrooms, receiving areas, and storage spaces.

• Support opening and closing stocking activities and ensure the sales floor is properly replenished for business.

• 3+ years of receiving, stock, inventory, or grocery operations experience, with previous supervisory or management experience strongly preferred.

• Experience managing and developing hourly teams in a fast-paced retail, grocery, warehouse, or hospitality environment.

• Strong understanding of receiving, replenishment, cycle counts, inventory accuracy, stock rotation, and backroom organization.

• Excellent organizational skills with strong attention to detail and procedural compliance.

• Strong communication and relationship-building skills across employees, vendors, and internal partners.

• Ability to prioritize multiple operational needs and lead with a hands-on, solutions-oriented approach.

• Comfortable with data entry, inventory systems, and basic computer applications.

• Strong understanding of workplace safety and proper product-handling procedures.

• Ability to stand for extended periods and regularly bend, move, and lift 25–50 lbs.

• Bilingual English/Spanish preferred.