Reception Administrator

Company Description Star Gemini Beauty is a luxury beauty destination opening soon in Sobha Hartland, Dubai, built around the belief that beauty should feel personal. The salon brings together expert hair, nail, lash, skincare, and beauty services in an elegant, welcoming environment for clients who value quality, detail, and exceptional care. Services range from precision hair styling and color to manicures, pedicures, BIAB, nail art, lashes, and tailored beauty treatments designed to enhance individual style and confidence. The team is being formed with beauty professionals who share a commitment to excellence, creativity, and outstanding client service. Luxury at Star Gemini Beauty is defined by both treatment results and the overall client experience.

Role Description The Reception Administrator is a full-time, on-site position based in Dubai, United Arab Emirates. In this role, the Reception Administrator will be the first point of contact for clients, greeting visitors, managing check-in and check-out processes, and ensuring a smooth and welcoming front-of-house experience. Daily responsibilities include handling phone and online inquiries, booking and confirming appointments, managing the salon schedule, and supporting administrative tasks such as maintaining client records and processing payments. The role also involves coordinating with stylists and beauty professionals to align appointment timings, monitoring the reception area to uphold luxury standards, and assisting with office supplies and equipment. The Reception Administrator will contribute to a refined, client-focused atmosphere that reflects the salon’s commitment to personal, high-quality service.

Qualifications

• Candidates should possess strong General Administration and Administrative Assistance skills to manage daily front-desk operations and client records.
• Candidates should possess excellent Interpersonal Skills and a professional Telephone Manner to interact with clients and handle inquiries effectively.
• Candidates should possess familiarity with Office Equipment and basic computer proficiency (POS systems, appointment software, email, and spreadsheets).
• Candidates should possess strong organizational skills, attention to detail, and the ability to multitask in a fast-paced, client-focused environment.
• Previous experience in reception, front-desk, hospitality, or beauty/wellness environments is highly beneficial.
• Proficiency in English is required; additional languages commonly used in Dubai are an advantage.
• Ability to work on-site full time, including weekends or evenings as needed, and maintain a polished, professional appearance consistent with a luxury brand.