Reception Administrator - Queenstown

Skin Institute is proudly New Zealand owned and operated, and for over 30 years we’ve been dedicated to improving the lives of Kiwis. With a vision to be Aotearoa’s leading provider in skin and veins, our multidisciplinary team delivers expert care in skin cancer, varicose veins and appearance medicine.

We’re on the lookout for a Casual Reception Administrator to join our busy Queenstown Clinic.

We have some flexibility with the hours of work, but expectation is 4 days per weekworking from starting in the morning between 8am to 9:30am - as suitable - until 5:30pm most days. There is potential opportunity for the hours to increase over time if suitable.

Previous experience as a medical receptionist/administrator advantageous but not required.

If you're proactive, have strong communication skills, brilliant customer service skills, and pride yourself on your amazing administrative abilities, this might be the job you have been looking for!

Our Reception Administrators (RAs) are responsible for providing patients with the best customer service.

We are looking for someone to join our Queenstown Clinic to work cohesively with our team.

Key accountabilities:

• Welcoming patients, taking calls and delivering excellent customer service!
• Various administration duties including processing bookings, admission/discharges, and maintaining patient records - so being competent with IT and learning new systems is important along with excellent attention to detail.

Reception and / or administration experience is a plus, within the medical sector would be advantageous but not essential as we have an extensive training programme for our RAs, but what is essential is a positive energy, can-do attitude and being patient-centric in your approach to work.

To be successful in this role, you'll be solutions focused and always looking for improvements in process and delivery. Your confidence and manner on the phone is essential.

Culture and benefits

We offer a competitive salary reflective of experience.  You will be part of a high performing team and have wider collegial support.  Plus, other great benefits for skin checks and treatment, veins assessment and treatment, and appearance medicine services including retail products.

You will enjoy working with a great team, who are motivated by delivering the best possible outcomes.

Alignment to our values

• Deliver excellence every day
• Care for others
• Better together
• Passion with purpose

This is a fantastic opportunity to join a well-respected team within the Skin Institute!  APPLY today and send a cover letter outlining who you are, and why you are interested in this role.

We are looking forward to receiving your application!