Reception and Admin Assistant (Part-Time)

1. Administrative Support

• Actively monitor, measure, analyse and evaluate student/parent satisfaction[RP1]
• Manage student/parent complaints and ensure complaints are addressed promptly and resolved effectively.
• Provide administrative support to the Academy, faculty, and staff including answering phone calls, emails, managing general inquiries.
• Manage and organize daily schedules, appointments and meetings.
• Assist in preparing reports and presentations
• Assist with student registration, enrollment, attendance tracking, and maintaining accurate records.
• Coordinate filing and management of academic and administrative documents ensuring that records are accurate and up to date.

2. Student and Parent Support

• Serve as the primary point of contact for students and parents, responding to inquiries regarding school policies, schedules and events.
• Assist with enrollment processes, including registration, documentation and data entry.
• Manage attendance records and assist in tracking of student absences and other academic related matters.

3. Office and Resource Management

• Manage inventory of office supplies, educational materials, and general resources.
• Ensure that office equipment and facilities are well maintained and in good working order.

4. Scheduling and Event Coordination

• Organize and coordinate events, meetings, and academic activities, including scheduling rooms and coordinating with faculty and staff for resources.
• Assist with the planning and logistics of academy events.

e) General Duties

• Adhere to departmental procedures at all times.

Please include a recent photo in your resume for HOD review and candidate selection.

Kindly call 03-7727 3333 ext 660 or email resume to [email protected]. Visit us at https://bma.com.my for more company information.

Job Type: Part-time

Schedule:

• Rotational shift
• Weekend jobs

Job Type: Part-time

Pay: RM10.00 per hour

Application Question(s):

• How do you typically handle difficult or upset customers? Can you provide an example from your past experience?

Work Location: In person