Reception & Administrative Assistant

About us

FLEN International Trading Co., Limited is a dynamic sales and trading company committed to delivering exceptional service and building lasting business relationships. With a focus on professional excellence and customer satisfaction, we pride ourselves on fostering a collaborative work environment where every team member contributes to our continued success and growth.

About the role

We are seeking a highly organised and professional Reception & Administrative Assistant to join our team in Mong Kok, Yau Tsim Mong District on a full-time basis. This role is pivotal to maintaining the smooth day-to-day operations of our office and ensuring that our clients, partners and staff experience a welcoming and efficient environment. As Reception & Administrative Assistant, you will be the first point of contact for visitors and callers, whilst providing critical administrative support to enable our sales and trading operations to function seamlessly. This position offers an excellent opportunity to develop your professional skills in a fast-paced commercial setting.

Key responsibilities

• Managing reception duties, including greeting visitors, answering telephone enquiries and directing calls to appropriate departments
• Scheduling and coordinating meetings, appointments and conference room bookings
• Maintaining accurate records, filing systems and databases
• Processing administrative documentation including invoices, purchase orders and correspondence
• Providing general administrative support to sales and management teams
• Ordering and maintaining office supplies and equipment
• Coordinating courier and mail services
• Assisting with data entry and document preparation
• Supporting company events and administrative projects as required
• Maintaining a professional and organised reception area

What we're looking for

• Proven experience in a reception, administrative or similar customer-facing role
• Excellent organisational and time management skills with the ability to prioritise multiple tasks
• Strong communication skills in both written and verbal English; fluency in Cantonese and Mandarin is advantageous
• Professional demeanour and a friendly, welcoming approach to visitor and telephone interactions
• Proficiency in Microsoft Office applications (Word, Excel, Outlook) and general computer skills
• Attention to detail and accuracy in record-keeping and data entry
• Ability to work independently and as part of a collaborative team
• Discretion and confidentiality when handling sensitive business information
• A positive attitude and willingness to learn and adapt to changing priorities

What we offer

At FLEN International Trading Co., Limited, we offer a competitive salary package commensurate with experience. We provide a professional working environment where your contributions are valued and recognised. As a full-time member of our team, you will benefit from a supportive workplace culture that encourages professional development and career progression. We are committed to the wellbeing of our employees and welcome discussions about flexible working arrangements where appropriate. We also offer access to standard employment benefits in accordance with Hong Kong labour regulations.

Apply now

If you are an organised, professional individual with strong administrative and customer service skills, we would like to hear from you. Please submit your CV and a covering letter detailing your relevant experience to our recruitment team.