Reception & Client Services Coordinator

Job Summary

We are seeking an energetic and detail-oriented Reception & Client Services Coordinator to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure a smooth and professional experience for clients, visitors, and team members alike. Your proactive approach and organizational skills will help foster a positive environment while handling multiple responsibilities efficiently.

About the Company

Visual signs is the largest sign company in Kamloops. We take pride in our work, and work with many businesses around town. Everyone from Royal Inland Hospital, The Kamloops Blazers, and your favorite restaurant use us for signage. If you like the idea of seeing work you were personally involved with around town, this could be the role for you.

Responsibilities

• Greet clients, visitors, and vendors warmly and professionally, ensuring they feel valued from the moment they arrive
• Manage multi-line phone systems with excellent phone etiquette, directing calls accurately and promptly
• Schedule appointments and coordinate meetings using Microsoft Office and Google Workspace tools
• Perform data entry tasks with precision, maintaining accurate records in QuickBooks and other software systems
• Handle clerical duties such as filing, photocopying, proofreading documents, and managing correspondence
• Support bookkeeping activities including invoicing, billing, and basic financial recordkeeping using QuickBooks
• Maintain a tidy front desk area and organize office supplies to ensure a welcoming environment
• Assist customers with ordering as needed

Experience

• Proven office experience with strong organizational skills and attention to detail
• Prior customer service experience demonstrating excellent communication skills and professionalism
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace (Gmail, Calendar), and basic computer skills
• Strong typing speed with accuracy; ability to proofread documents carefully

Pay: $20.00-$22.00 per hour

Expected hours: 40.0 per week

Work Location: In person