Reception

WELLINGTON – Part-Time Reception / Administration

16 hours per week | North City Physiotherapy – Porirua

North City Physiotherapy is looking for a friendly, organised and confident Reception / Administration team member to join our busy Porirua clinic for 16 hours per week.

Established in 2005, North City Physiotherapy is a community-focused physiotherapy organisation with clinics across Porirua, Whitby, Tawa and Johnsonville. We have a fantastic team of physiotherapists and support staff and pride ourselves on providing a welcoming and professional experience for every patient.

About the Role

This is a varied front-desk and administration position where you’ll play an important role in keeping our clinic running smoothly.

Your regular 16 hours will be based at our Porirua clinic. However, an important part of this position is having the flexibility to work additional hours when required, particularly to provide reception and administration cover at our Whitby and Johnsonville clinics.

These additional hours may be available to cover staff leave, sickness or other periods when extra administrative support is required.

Your responsibilities will include:

• Welcoming patients and managing reception
• Answering phone calls and responding to patient enquiries
• Booking and managing appointments
• Processing payments and completing general reception duties
• Managing emails and administrative tasks
• Assisting physiotherapists with day-to-day administration
• Communicating with patients, ACC and other organisations
• Helping maintain a professional and welcoming clinic environment
• Providing administration cover at our other clinics when required

What We're Looking For

We’d love to hear from someone who:

• Has excellent communication and people skills
• Is friendly, positive and genuinely enjoys helping people
• Is highly organised with excellent attention to detail
• Is confident using computers and learning new systems
• Can manage multiple tasks and priorities in a busy environment
• Works well independently and as part of a team
• Is reliable and takes pride in their work
• Can remain calm, friendly and professional when things get busy
• Has the flexibility to work additional hours and travel between our Porirua, Whitby and Johnsonville clinics when cover is required

Previous reception, administration or healthcare experience would be an advantage, but finding the right person for our team is equally important.

Why Join North City Physiotherapy?

You’ll become part of a well-established local healthcare business with a supportive and friendly team.

We offer comprehensive training, a great working environment and the opportunity for additional hours across our clinics when available.

At North City Physiotherapy, we treat our team like whānau. We work hard, support each other, have fun and take pride in providing an excellent experience for our patients.

Hours & Location

This is a permanent part-time position of 16 regular hours per week, based at our Porirua clinic.

Applicants must also have the flexibility to work additional hours at our Whitby and Johnsonville clinics when administration cover is required.

Interested?

If you're an organised people-person who enjoys being part of a busy team and providing excellent customer service, we'd love to hear from you.

Please apply with your CV and a short cover letter telling us a little about yourself, your availability and why you’d like to join North City Physiotherapy - send to [email protected]