Reception Coordinator

An exciting opportunity has arisen to join our team. We are recruiting for a reception coordinator to work to our management team. As the reception coordinator you will be an active member of the reception rota and be responsible for the supervision of the reception team including some HR responsibilities as delegated by the Practice Manager. Ensuring all day to day reception duties are performed effectively and to the required standard of the practice.

Deal with complaints in accordance with practice complaints procedure. Complaints that cannot be answered swiftly to the patients satisfaction should be referred to the Practice Manager. Provide a high standard induction training for new starters and liaise with Manager concerning staffing and organisation work. Attend staff meetings and support Operations Manager hosting reception meetings and provide minutes and admin for the meetings.

Assist with day to day running of the practice including health and safety checks, prescription clerking and managing reports.

Support the management team in promoting ED&I, SHEF, Quality & CI, Confidentiality, Collaborative Working, Service Delivery, Learning and Development and carry out other duties as directed by the Practice Manager.

Job Type: Full-time

Pay: From £13.60 per hour

Experience:

• General Practice: 4 years (required)

Work Location: In person