Reception Cum Admin Assistant

About the role

Medical Wellness Sdn Bhd is seeking a dedicated Reception Cum Admin Assistant to join our team on a full-time basis in Petaling Jaya, Selangor. This is a pivotal position that serves as the first point of contact for our clients and visitors, whilst simultaneously supporting the administrative operations of our organisation. You will be responsible for managing reception duties, administrative tasks, and ensuring that our office runs smoothly and efficiently. This role is essential to maintaining our professional image and ensuring exceptional customer service at every touchpoint.

Key responsibilities

• Greeting and welcoming visitors, patients, and clients in a warm and professional manner
• Managing the reception desk and responding to telephone enquiries promptly and courteously
• Scheduling appointments and maintaining the appointments calendar
• Processing visitor registration and managing check-in procedures
• Providing general information about services and facilities to enquiring clients
• Handling and directing mail and packages appropriately
• Maintaining reception area cleanliness and organisation
• Supporting administrative tasks including data entry, filing, and document management
• Assisting with the preparation of administrative reports and documentation
• Coordinating with various departments to ensure smooth operations
• Managing office supplies and equipment maintenance
• Performing general administrative duties as required to support the organisation

What we're looking for

• High school diploma or equivalent qualification; further administrative or office management qualifications are advantageous
• Proven experience in a reception or front-office role within a healthcare, wellness, or professional services environment
• Excellent communication skills, both verbal and written, with the ability to interact professionally with diverse individuals
• Strong organisational and time management abilities to manage multiple tasks simultaneously
• Proficiency in Microsoft Office applications (Word, Excel, Outlook) and reception management software
• Professional telephone etiquette and customer service expertise
• Attention to detail and accuracy in administrative work
• Ability to maintain confidentiality and handle sensitive information appropriately
• Flexibility and adaptability to changing priorities and workloads
• Fluency in English and Malay; proficiency in Mandarin or other languages is a plus
• Positive attitude, reliability, and willingness to contribute to a collaborative team environment

What we offer

Medical Wellness Sdn Bhd is committed to providing our employees with a supportive and rewarding work environment. We offer competitive remuneration packages, including comprehensive benefits and performance incentives. Our organisation values professional development and provides opportunities for career progression and skill enhancement. We foster a collaborative workplace culture where your contributions are recognised and appreciated. Additionally, we provide a pleasant working environment with modern facilities and encourage work-life balance through flexible work arrangements where applicable. Your wellbeing is important to us, and we are committed to creating an inclusive workplace where all employees can thrive.

About us

Medical Wellness Sdn Bhd is a dedicated healthcare and wellness organisation committed to providing exceptional services to our community. We pride ourselves on our professional approach to healthcare, our highly trained staff, and our state-of-the-art facilities. Our mission is to promote holistic wellness and provide accessible, quality healthcare services to individuals and families. We are driven by values of integrity, compassion, and excellence, and we are dedicated to making a positive impact on the health and wellbeing of those we serve. Joining Medical Wellness Sdn Bhd means being part of a dynamic team passionate about healthcare and committed to continuous improvement.

Apply now

If you are an enthusiastic and professional individual with reception and administrative experience, we would love to hear from you. Please submit your resume, cover letter, and any supporting documents to our recruitment team. Join us and become an integral part of the Medical Wellness Sdn Bhd family today.