Reception / Eatery

About us

Hostel G is a comfortable, affordable, accessible boutique hostel offering alternative accommodation for travelers. Owned and operated by our parent company GCPH Australia, our diverse and vibrant business operates 24/7. We are part of the GCP Hospitality group.

Benefits

• Industry competitive salary
• Uniforms
• Secure on-site parking
• Opportunity to join and represent GCP Hospitality Australia

About the role

Within this role you will work a range of rostered shifts, including morning, afternoon and night where you will deliver exceptional guest experiences.

Key responsibilities

• Manage check-ins and check-outs
• Take reservations
• Ensure guest booking requirements and bed allocations are met
• Organise arrival and departure arrangements
• Encourage guest feedback and take action to provide the best guest experience possible
• Co-ordinate guest experiences, including behaviour, service level expectations and welfare requirements
• Manage the health, safety, and well-being of guests during shifts
• Serve alcoholic and non-alcoholic drinks
• Make coffee and toasties and serve other small eats

About you

Desirable (but not essential) as training will be provided to the right candidate:

• RMS training
• Approved Manager or RSA
• Food handling certification
• Current First Aid Certificate