Reception Executive

Key Responsibilities

Front Desk & Reception

• Greet and assist visitors in a professional and courteous manner.
• Manage the reception area and ensure it is clean and presentable.
• Maintain visitor records and coordinate visitor access.

Telephone & Call Handling

• Answer, screen, and forward incoming calls promptly and professionally.
• Take accurate messages and relay them to the concerned employees.
• Handle general inquiries and provide appropriate information to callers.
• Coordinate conference calls and maintain telephone directories as required.

Administrative Support

• Handle incoming and outgoing courier, mail, and deliveries.
• Maintain office records, files, and documentation.
• Schedule meeting rooms and coordinate meetings.
• Assist in preparing reports, letters, and other administrative documents.
• Support day-to-day office administration and coordination activities.

Office Administration

• Monitor and maintain office supplies and stationery inventory.
• Coordinate with vendors for housekeeping, maintenance, and office requirements.
• Ensure office equipment is functioning properly and coordinate repairs when required.
• Assist HR and other departments with administrative tasks as assigned.

Required Qualifications

• Graduate in any discipline.
• 1–3 years of experience in reception or office administration.
• Proficiency in MS Office (Word, Excel, Outlook).
• Good verbal and written communication skills.
• Professional appearance and positive attitude.
• Strong organizational and multitasking abilities.

Preferred Skills

• Excellent telephone etiquette.
• Customer service orientation.
• Time management and coordination skills.
• Ability to maintain confidentiality.
• Attention to detail and problem-solving ability.