RECEPTION IN CHARGE

JOB DESCRIPTION- RECEPTION IN CHARGE

· Supporting, training, and supervising front office staff.

· Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.

· Handling customer complaints and special requests.

· Maintaining an orderly appearance throughout the reception area.

· Preparing monthly management reports on customer feedback, bookings, and cancellations

· Updating files and records.

· Enforce all cash-handling, checking, and credit procedures.

· Welcoming patients, pharmaceutical representatives and vendors on the telephone and in-person visitors and answering patient inquiries

· Scheduling appointments for patients

· Maintaining records and accounts of patients

· Assisting patients in filling out medical forms

· Processing different payments for patients

· Answering multi-line phone and transferring calls to direct and departments

· Maintaining the confidentiality of patients' and doctors' information

· Preparing customer bills

· Updating patient insurance information

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person