Reception Manager

Job Summary

We are seeking an energetic and highly organized Reception Manager to lead our front desk operations with enthusiasm and professionalism. In this vital role, you will serve as the first point of contact for visitors and clients, ensuring a welcoming environment while efficiently managing administrative tasks. Your proactive approach and exceptional customer service skills will help streamline daily operations, support office functions, and uphold a positive company image. This position offers an exciting opportunity to oversee a dynamic reception area, coordinate communication channels, and contribute to the overall efficiency of our organization.

Duties

• Greet visitors, clients, and vendors warmly, providing excellent customer service and ensuring a positive first impression
• Manage multi-line phone systems, directing calls accurately and professionally using proper phone etiquette
• Oversee front desk activities including scheduling appointments, handling inquiries, and managing visitor sign-in procedures
• Maintain organized filing systems, including electronic records using Microsoft Office and Google Workspace tools
• Perform data entry tasks with precision, updating databases such as QuickBooks and other office management software
• Support clerical functions such as proofreading documents, managing correspondence, and preparing reports
• Coordinate office supplies inventory and ensure the reception area remains tidy and welcoming at all times

Qualifications

• Proven experience in office administration or reception roles.
• Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and familiarity with QuickBooks for bookkeeping purposes
• Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment
• Demonstrated customer service expertise with professional phone etiquette and interpersonal skills
• Experience in data entry, filing systems, and clerical support to ensure accurate recordkeeping
• Knowledge of front desk operations

Join us in creating a welcoming environment where organization meets exceptional service! This paid position offers a chance to develop your administrative skills while contributing to a vibrant team dedicated to excellence.

Pay: $18.00-$20.00 per hour

Expected hours: 28.0 – 30.0 per week

Benefits:

• Dental care
• Extended health care
• Vision care

Work Location: In person