Reception Officer

Join Avivo's Reception team as a Casual Reception Officer, providing leave cover across our Osborne Park office. This flexible hybrid role includes working from the Osborne Park office at least one day per week, while also stepping in to provide onsite support during annual leave, sick leave, and other planned absences. It's a great opportunity for someone who enjoys connecting with people, is comfortable in a fast-paced environment, and takes pride in creating a positive experience for clients, visitors, and colleagues.

What you will do

You will be the first point of contact for customers, families, visitors and employees, helping create a welcoming and professional experience. You will answer incoming calls, greet and assist visitors, coordinate enquiries, manage mail and deliveries, and provide general administrative support to help keep Avivo running smoothly.

To be successful, you will bring

• Exceptional customer service, communication and interpersonal skills, with the ability to build positive relationships with customers, families, visitors and employees.
• Strong administration, organization and time management skills, with the ability to manage competing priorities in a busy environment.
• A proactive, professional approach, with high attention to detail and a willingness to support others.
• Previous experience in a reception, administration or customer service role, with confidence using office systems and managing day-to-day enquiries.

Why Avivo

• Access to Avivo Advantage, with a range of benefits designed to support your wellbeing, lifestyle and financial health, including discounted HBF health insurance, Commonwealth Bank benefits, Optus support services, "Mint" our employee recognition program, employee discounts and exclusive savings through Blue Light
• All the tools you need, including a laptop, mobile phone and home office equipment such as monitors, docking station, keyboard, mouse and headset
• Be part of a purpose-driven organization where your work helps empower individuals and strengthen communities across WA
• Flexible casual work that offers variety, allowing you to support different teams and build connections across Avivo

About Avivo

Avivo is a Western Australian not-for-profit organization that works alongside people with disability, older people, and people experiencing mental health challenges to live life their way. Our purpose is to empower individuals and strengthen communities, creating positive outcomes for the people and communities we support.

With almost 60 years of community impact across Western Australia, we're proud to create workplaces where people feel valued, supported and connected. We believe great outcomes start with great people, which is why we invest in flexibility, wellbeing, development and recognition for our employees.

At Avivo, you'll be part of a team that genuinely believes everyone matters and that every contribution makes a difference.

We're proud to be an inclusive employer and welcome applications from people with disability, First Nations peoples, LGBTQIA+ communities, and people from culturally and linguistically diverse backgrounds.

How to apply

Ready to join a team that makes a difference? Submit your resume together with a brief cover letter telling us why you're interested in the role and what you will bring to our Reception Team.

Shortlisted candidates will be contacted by phone or email for an initial conversation about the role. The selection process will include:

• A first round interview with the Senior Receptionist, which may include a practical activity.

Successful candidates will be required to complete pre-employment checks, including verification of working rights and NDIS Worker Screening Check

Applications will be reviewed as they are received, so we encourage you to apply early.