Reception Specialist

We are seeking a professional, welcoming, and highly organized Reception Specialist to join our team. As the first point of contact for our company, you will play a critical role in shaping our public image and ensuring smooth daily operations. The ideal candidate possesses excellent communication skills, a positive attitude, and the ability to handle multiple tasks efficiently in a fast-paced environment.

Key Responsibilities

• First Impressions: Greet clients, visitors, and vendors with a warm, professional demeanor and direct them to the appropriate person or room.
• Communication Management: Answer, screen, and route incoming phone calls while taking accurate messages.
• Inquiry Handling: Respond to general email inquiries and provide basic information about company services.
• Mail & Logistics: Receive, sort, and distribute daily mail, deliveries, and couriers; prepare outgoing mail and packages.
• Administrative Support: Assist various departments with clerical tasks, including data entry, scanning, filing, and scheduling appointments.
• Office Maintenance: Maintain a clean, organized, and welcoming reception area and conference rooms; monitor and restock office supplies
• Experience: 1–3 years of experience in a receptionist, front desk, or administrative customer service role.
• Education: High school diploma or equivalent required; Associate’s degree is a plus.
• Tech Savvy: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with multi-line phone systems. Experience with Epic EHR.
• Communication: Exceptional verbal and written communication skills with a strong customer-service mindset.
• Organization: Strong multi-tasking and time-management skills, with the ability to prioritize tasks effectively.
• Reliability: Punctual, dependable, and able to maintain a high level of confidentiality.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Do you have Experience with Epic EMR

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Computer Skills: 1 year (Preferred)

Work Location: In person