RECEPTION - WELLNESS

Position Title: Wellness Receptionist - PRN (As Needed)
Department: Elevate Fitness/Wellness
Reports to: Director, Wellness

York General is seeking a friendly, customer-focused Receptionist to provide PRN coverage between Elevate Fitness and the Wellness Center. In this role, you'll be the first point of contact for members, guests, and patients, helping create a welcoming experience while supporting daily operations through membership services, scheduling, phone support, and administrative tasks. Enjoy a flexible position that combines customer service, organization, and the opportunity to promote health and wellness in our community!

Why York General?

• Make a positive first impression by creating an exceptional experience for every member, patient, and visitor.
• Award-Winning Culture: Named one of Modern Healthcare's Best Places to Work 13 years in a row!
• Flexible PRN Schedule: Enjoy the opportunity to work varied shifts while supporting both Elevate Fitness and the Wellness Center.
• Supportive Environment: Work with a team dedicated to promoting wellness, healthy lifestyles, and outstanding service.

What You'll Do:

• Greet and assist members, patients, guests, and visitors in a professional and welcoming manner.
• Answer incoming phone calls and respond to customer inquiries.
• Register new members, maintain membership accounts, and process payments.
• Schedule appointments, classes, and wellness services.
• Provide information regarding memberships, programs, services, and facility amenities.
• Monitor facility access and assist with member check-in procedures.
• Support administrative functions including record maintenance, reports, and special projects.
• Help maintain a clean, organized, and welcoming environment throughout the facility.
• Provide coverage between Elevate Fitness and the Wellness Center as needed.

What You'll Bring:

• High school diploma or equivalent, or current enrollment in a high school or GED program.
• Current BLS certification or the ability to obtain certification.
• Strong customer service, communication, and interpersonal skills.
• Ability to multitask and remain organized in a fast-paced environment.
• Basic computer skills and attention to detail.
• Ability to work independently while contributing to a collaborative team environment.
• Previous receptionist, clerical, customer service, or administrative experience is preferred.

If you enjoy helping others, providing outstanding customer service, and being part of a team that promotes wellness and healthy lifestyles, we'd love to have you join our team! Apply today and become part of something special at York General.

Education

Preferred

• High School or GED or better

Skills

Preferred

• Self-motivated
• Multi-task
• Microsoft Office
• Office equipment operation
• Interact effectively with the general public
• Interpersonal skills
• Multi-line phone system
• Verbal & written communication

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.