Reception/Administration Assistant - BFit Leisure

About the Role

BFit Leisure Club at the Bonnington Hotel Dublin is seeking a friendly, organised and customer-focused Reception & Administration Assistant to join our team.

The successful candidate will be responsible for providing a professional welcome to our members and guests while supporting the smooth day-to-day running of the leisure club reception and administration.

Key Responsibilities

• Welcome members and hotel guests in a friendly and professional manner.
• Manage membership enquiries, registrations, renewals and bookings.
• Answer telephone calls and respond to email enquiries.
• Process membership payments and maintain accurate records.
• Carry out general administrative duties, including filing, data entry and updating membership information.
• Provide information on leisure club facilities, services and membership options.
• Assist with membership sales and promote the facilities available at BFit Leisure Club.
• Handle customer queries professionally and refer complaints to management where necessary.
• Maintain a clean, tidy and welcoming reception area.
• Follow all company procedures, including data protection, cash handling and health and safety policies.

Candidate Requirements

• Previous experience in reception, administration.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Good computer skills, including Microsoft Office and email.
• A professional, friendly and approachable manner.
• Ability to work independently and as part of a team.
• A flexible approach to working hours, including weekends and shifts, where required.

Pay: From €14.30 per hour

Expected hours: 35.0 – 40.0 per week

Benefits:

• Employee assistance program
• Food allowance
• On-site gym
• On-site parking

Work authorisation:

• Ireland (required)

Work Location: In person