Reception/Administrative Assistant

Overview
At Stride Sports & Physiotherapy -Jagare Ridge and Capilano, we aim to be a leading force for the promotion of health and physiotherapy practice in the Edmonton area.

We are looking for a friendly, reliable person to fill an Administration position at either our Capilano or Jagare Ridge location. The successful applicant should be an excellent communicator, detail oriented, a quick learner, have strong organizational, multitasking, and time-management skills and welcome the challenge of working in a busy, fast-paced clinic setting.

Clinic Location: Jagare Ridge 14234 28 Ave SW, Edmonton, AB T6W 3Y9**, Capilano** 7461 101 Ave NW, Edmonton, AB T6A 3Z5

Clinic Hours: Monday-Friday 7 AM-8:00 PM, Saturday 8 AM-2:00 PM

Responsibilities

• Manage front desk duties, including greeting visitors and answering multi-line phone systems with professionalism and courtesy
• Perform data entry tasks accurately using Microsoft Office, Google Workspace, and QuickBooks
• Maintain organized filing systems both electronically and physically, including document proofreading and record keeping
• Handle customer support inquiries via phone or email, providing excellent phone etiquette and customer service
• Assist with scheduling appointments, managing calendars, and coordinating meetings
• Support bookkeeping activities such as invoicing, billing, and basic bookkeeping tasks using QuickBooks
• Prepare correspondence, reports, and other administrative documents with attention to detail
• Support office operations by managing patient records, insurance paperwork, and appointment reminders (if applicable)
• Perform general clerical duties including photocopying, faxing, and maintaining office supplies

Qualifications

• Proven experience in an administrative or clerical role; experience in medical or dental offices is a plus
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and QuickBooks
• Strong computer skills with the ability to learn new software quickly
• Excellent organizational skills with the ability to prioritize tasks effectively
• Exceptional data entry accuracy and proofreading skills
• Outstanding customer service abilities with professional phone etiquette
• Ability to handle multiple tasks simultaneously in a fast-paced environment
• Experience with front desk operations and multi-line phone systems preferred
• Corresponding with Motor Vehicle adjusters, Workers Compensation Board Case Managers and other insurance company representatives
• Strong typing skills and attention to detail are essential for success in this role

This position offers a dynamic work environment where your organizational talents will contribute significantly to our team’s success. We value professionalism, reliability, and a proactive approach to administrative support.

Pay: Starting at $17–$18/hour, with opportunities for wage increases following probation based on performance, experience, and growth within the role.

Please note: Starting compensation is determined based on experience and role fit, with opportunities for performance-based increases following the probationary period.

Pay: $17.00-$19.00 per hour

Benefits:

• Dental care
• Extended health care
• Life insurance
• Vision care

Work Location: In person