Reception/Administrative Assistant (Immigrant Connection)

Classification: Part-Time Hourly

Direct Report to: Site Director

Direct Report from: None

Summary Of Position Immigrant Connection at Sent Church is seeking a new bilingual Spanish member to join our immigration legal services team. No legal background is necessary; comprehensive training will be provided.

The Intake Specialist/Administrative Assistant will complete welcome reception for the office and administrative support to Site Director and legal providers by performing a variety of general reception and administrative functions.

Part-time, hourly position with a target of 20-28 hours per week as follows: Monday, (possible Tuesday) Wednesday, Thursday from 10 am-5 pm (with some flexibility on ending time, if needed). Candidates should be detail-oriented, highly organized, trustworthy, with strong interpersonal and communication skills.

Core Responsibilities

• Answer office phone/doorbell – the first face/ voice of “welcome” to the office.
• Schedule appointments for clients, answer general questions about hours, etc.
• Welcome clients and complete intake process.
• Receive and receipt fees.
• Enter client information in office software portal in preparation for form completion.
• Enter notices and other data into client profiles, manage filing of notices.
• Make certain standard phone/text/email responses to clients as directed by legal staff.
• Prepare mailings.
• Prepare standard inactive/closing letters for legal staff.

Other Staff Responsibilities

• Fulfill any assignments that may arise to assist in the fulfillment of the IC office mission.
• Be actively involved in a Christian church and some form of an adult small group and/or discipleship group.

Position Requirements

• Education – High School Diploma required; 2 years college preferred.
• Bilingual Spanish – required.
• Typing skills.
• Familiarity with variety of computer programs.
• Easily pick up new processes.
• Interacts effectively with a variety of people and accents, friendly.
• Able to process confidential information in an appropriate manner.
• Excellent communication skills – verbal, non-verbal and written.
• Ability to prioritize, focus on key objectives and multitask.
• Detail-oriented, showing initiative and effective follow-through with assignments.
• Embody Ministry Practices and Statement of Ethics (see Handbook).
• Passionately seek to fulfill the vision and values of Sent Church (see Handbook).
• Faithfully model Membership commitments of The Wesleyan Church (see Handbook).