Receptionist/ Admin Assistant

Overview

We are seeking a professional and organized Receptionist/Administrative Assistant to join our team. This role is vital in ensuring smooth office operations, providing exceptional customer service, and supporting administrative functions. The ideal candidate will possess strong computer literacy, excellent communication skills, and the ability to manage multiple tasks efficiently. Bilingual abilities and dental knowledge are a plus. This position offers an opportunity to work in a dynamic environment where everyone's talents are highly valued.

Responsibilities

• Greet patients at the front desk and assist with the intake process
• Manage multi-line phone systems, directing calls appropriately and taking detailed messages
• Perform data entry and maintain accurate records using spreadsheets and database software
• Handle incoming correspondence, emails, and inquiries with promptness and professionalism
• Schedule appointments and manage calendars
• Assist with office tasks including filing, document proofreading, and maintaining office supplies
• Support customer service efforts by addressing client questions and providing support via phone or in person
• Prepare reports, correspondence, and other documents using Microsoft Office Suite (Word, Excel)
• Maintain organization of files and ensure confidentiality of sensitive information

Qualifications

• Excellent communication skills, both verbal and written; bilingual abilities and dental knowledge are a plus
• Demonstrated organizational skills with the ability to multitask effectively in a fast-paced setting
• Familiarity with multi-line phone systems and front desk operations
• Attention to detail with strong proofreading and data entry skills
• Ability to handle customer service interactions professionally via phone or face-to-face
• Strong time management skills with the ability to prioritize tasks efficiently
• Professional appearance and phone etiquette to represent the company positively

Pay: $16.00 - $22.00 per hour

Expected hours: 30.0 – 40.0 per week

Work Location: In person