Receptionist/ Admin

About the role

Reporting directly to the General Manager, you will be responsible for a broad range of administration, customer service and accounts support duties in a busy manufacturing environment. This role involves managing reception, customer enquiries, accounts processing, and general office administration to keep the office, customers, suppliers and workshop running smoothly.

Key responsibilities

• Managing reception and being the first point of contact for customers, suppliers and visitors
• Answering, screening and directing incoming calls
• Responding to customer enquiries and assisting with general requests
• Managing incoming and outgoing emails and correspondence
• Maintaining customer, supplier and employee records
• Processing invoices, bills and statements
• Accounts payable and accounts receivable support
• Entering and processing EFT payments
• Following up on outstanding invoices and payments
• Reconciling accounts and assisting with financial reporting

About you

• Experienced in administration and accounts
• Highly organised with excellent attention to detail
• Confident dealing with customers, suppliers and staff
• Able to work independently and take initiative
• Comfortable working in a busy, fast-paced environment
• Professional, reliable and well presented
• Strong communicator with a positive can-do attitude
• Experience using QuickBooks/ Reckon / Xero
• Able to prioritise competing tasks and meet deadlines
• Confident using Microsoft Office
• Experienced with accounting software such as QuickBooks, Reckon or similar

About us

Ace Truck Bodies is a well-established, family-owned and operated business specialising in the manufacture and repair of refrigerated truck bodies and semi-trailers. We have built our business through quality workmanship, reliability and looking after our customers. You'll be joining a hands-on team where your contribution is genuinely valued and where there is opportunity to grow with the business.

Benefits

• Full-time/ Casual position
• Competitive salary based on experience
• Stable employment with an established Australian business
• Monday to Friday work
• Supportive and friendly team environment
• Variety in day-to-day work
• Opportunity to take ownership of your role
• Opportunity to grow with a rapidly developing business