Receptionist - Admin services

Job Title: Executive - Receptionist

Location:Mumbai (Lower parel)

Experience: 1 5 yrs

EducationalQualification: Any Graduate

RoleDescription

TheReceptionist is responsible for managing front office operations, welcomingvisitors, handling communications, coordinating administrative activities, andensuring a professional and efficient workplace environment. The role supportssmooth day-to-day office functioning through effective visitor management,record maintenance, facility coordination, and administrative support.

Key Result Areas:

Front Office Visitor Management

• Professionally greet, receive, and assist guests, clients, business partners, and visitors, ensuring a positive visitor experience.
• Coordinate visitor requirements, including arranging tea, coffee, refreshments, and meals as required.
• Maintain visitor records and ensure adherence to office security and visitor protocols

CommunicationManagement

• Manage incoming and outgoing telephone calls, directing them appropriately and maintaining professional communication standards.
• Handle reception-related correspondence and communication channels, including emails and other office communications as assigned.

Courier Documentation Management

• Coordinate the receipt, dispatch, and tracking of couriers, parcels, and office materials.
• Maintain accurate inward and outward courier registers and related documentation.

Administrative Support

• Provide administrative assistance for day-to-day office operations.
• Maintain and update records related to ISMS compliance and other administrative requirements.
• Coordinate with internal departments, branch offices, and external vendors for administrative support

Facilities Resource Coordination

• Manage bookings, scheduling, and upkeep of the Board Room, Academy, Reception Area, and other common facilities.
• Ensure reception and common areas are well-maintained, organized, and presentable at all times.
• Supervise and coordinate office support staff to ensure smooth office functioning.

Petty Cash RecordMaintenance

• Handle petty cash transactions for routine office expenses and maintain accurate records.
• Maintain and regularly update company contact directories, extension lists, and address databases.

General Office Support

• Support office administration activities and undertake additional responsibilities as assigned to facilitate smooth business operations.

Required Competencies,Skills, and Experience:

A graduate with goodcommunication skills possessing minimum 1 year of experience as a front deskoffice executive/ receptionist.

• Should have experience in working with an organization that has an employee strength of 100+
• Proficiency in MS Office applications (Word, Excel, Outlook, PowerPoint)

Hiring Process:

Your interaction with us will include, but not be limited to,

• Technical/ HR Interviews
  

• Assessment