Receptionist / Administration Assistant

BLM Accounting Services is looking for an enthusiastic and conscientious full time Reception and Administration Assistant to join our team.

BLM Accounting Services is a boutique practice that has provided accounting, taxation, self-managed superannuation and financial planning services to businesses and individuals in the ACT and surrounding areas since 1997. We are a member of Chartered Accountants Australia and New Zealand, as well as a registered Tax Agent and Xero Gold Partner. We have a young and vibrant office atmosphere that prides itself on its ability to provide an exceptional service to our loyal client base whilst maintaining a positive work-life balance.

Your Responsibilities

• Host reception area, maintain all shared spaces (meeting rooms, kitchen) and ensure the office is always tidy and presentable.
• Provide a warm and efficient first point of contact for all visitors, clients, suppliers and direct their enquiries as necessary.
• Answer and screen all incoming calls, handling the queries in a professional manner and ensuring all messages are passed onto the relevant parties.
• Manage the office email inbox, including replying to clients and suppliers, and directing enquiries.
• Manage incoming & outgoing mail and couriers.
• Draft and prepare cover letters for all office correspondence: ASIC notices, ATO assessment letters, annual/quarterly ATO activity statements, client tax returns, and financial statements.
• Administrative tasks including filing, scanning, data entry, and replenishing office supplies.
• Organise maintenance of all office equipment such as printers and copiers, ensuring the office runs smoothly.
• Coordinate meetings (internal and external) and manage calendars.
• Provide executive assistant duties to the partners as required.
• Create new and improved systems for the efficient running of the office.
• General marketing and client engagement strategy support.

About You

We are looking for someone with the ability to work well with different personality types and meet deadlines. A high attention to detail is essential.  This role would suit someone who is an excellent communicator, is well organised, and works well both autonomously and within a team. The capability to work full-time is ideal, but we may be willing to consider flexible part-time arrangements for suitable applicants.

Please note that this is an on-site role.

You will have:

• Experience working in a similar reception or admin role, front of house representative or similar.
• Xero bookkeeping experience and/or qualification desirable (but not essential).
• An excellent level of administration capability.
• Exceptional verbal and written communication skills.
• Proficiency in Microsoft 365 (Primarily Word, Excel & Outlook).
• Strong work ethic and pride in the quality of work produced.
• Excellent interpersonal skills.
• The ability to work effectively and efficiently both autonomously and as part of a team.
• Multitasking and time management skills with the ability to prioritise.
• High attention to detail and a proactive approach to problem solving.
• The ability to maintain confidentiality and behave professionally.
• A current full drivers’ licence and car.
• Fluency in English language (both written and verbal).