Receptionist / Administration Assistant

IMMEDIATE START AVAILABLE

About Us:
Roofwest is a growing, a reputable roofing company delivering high-quality residential and commercial roofing solutions. We pride ourselves on craftsmanship, reliability, and outstanding customer service. Due to continued growth, we are looking for an experienced and highly organised Receptionist/Administration Assistant to join our office team.

The Receptionist/Administration Assistant is a customer-focused, office-based role that plays a key part in the business's day-to-day operations. You will be responsible for managing a high volume of customer inquiries, completing general administrative tasks, and working closely with the team to ensure everything runs smoothly.

This role involves supporting both internal team members and external clients/suppliers, requiring strong communication, organisation, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

• Providing excellent customer service (phone, email, and in person)

• Managing incoming inquiries and bookings

• Scheduling appointments for quotes

• Communicating with clients regarding timelines and updates

• General administration, data entry, and maintaining job records

• Working within the team environment

• Monitoring job progress and reporting to management

• Resolving day-to-day operational issues efficiently

Requirements:

• Proven experience in a receptionist/administration role

• Strong organisational and time management skills

• Excellent communication and customer service abilities

• Ability to multitask and work in a fast-paced environment

• Highly organised with strong attention to detail

• Confident using computers

• Ability to work independently

• Reliable and strong team player

What We Offer:

• Competitive package (based on experience)
• Full-time, stable position
• Supportive and team-focused environment
• Opportunity for growth and development within the business
• We offer flexible hours for the right candidate

If you are a proactive, detail-oriented professional looking to join a dynamic roofing company, we’d love to hear from you.

Apply now through SEEK