Receptionist / Administration Officer

Wanneroo Patios is a successful and rapidly growing business specialising in the design and installation of custom-built, high-quality patios, pergolas, carports and more throughout the greater Perth region. In addition to our core service, we also offer a range of aluminium gates, screening, and fencing options for our clients, available for both installation and D.I.Y home projects.

Due to our continued success in the industry and rapid rate of growth, we are seeking an experienced Receptionist / Administration Officer to join our friendly team in Wangara.

The successful candidate will be an integral part of the Wanneroo Patios team, acting as the first point of contact for walk-in customers and phone enquiries, as well as assisting with the keying of online orders, booking quotes and managing incoming leads.

Hours for this position are Monday to Friday, 7:30am – 4:00pm.

Responsibilities will include, but are not limited to, the following:

• Acting as the first point of contact for customers, both in person and over the phone
• Welcoming walk-in customers and assisting with general enquiries
• Managing incoming telephone calls and emails and directing enquiries to the appropriate team member
• Booking customer quotes and appointments and assisting with lead enquiries
• Processing and keying online orders, ensuring all information is entered accurately
• Handling general customer and supplier enquiries and following up as required
• Processing customer payments and assisting with basic accounts administration
• Maintaining accurate customer records, internal systems, and documentation
• Providing general reception and administrative support to the team as required

The successful candidate will require the following:

• Friendly and professional telephone manner
• The ability to handle a busy fast paced role
• Fast and accurate keyboard skills
• Organisation and time management skills
• Ability to multitask on a variety of tasks

In return, you will be rewarded with the opportunity to work in a young, vibrant, and supportive team environment, at some of the most competitive rates in the industry, as well as:

• Friendly work environment
• Career growth opportunities
• And more!

How to apply:

To apply for the available position, please click the apply button listed here and follow all appropriate steps, or alternatively email a copy of your Cover Letter and Resume to [email protected]