Receptionist / Administration Officer

About the role

Based at our Head Office in Dandenong South and reporting to the Customer Service Manager, this role will be the first point of contact for visitors and callers while providing valuable administrative assistance across the business.

Key responsibilities

• Answer and direct incoming calls via our VoIP phone system
• Welcome and assist visitors to our Head Office
• Provide administrative support to the Customer Service team
• Sort and distribute incoming mail and coordinate outgoing mail
• Order and maintain office and kitchen supplies
• Perform general office administration, including filing and record management
• Coordinate catering and business lunches
• Assist with other administrative duties as required

About you

• A minimum of 3 years' reception or administration experience
• Strong attention to detail and the ability to manage multiple tasks simultaneously
• Proficiency in Microsoft Office applications
• Excellent written and verbal communication skills
• A proactive approach and the ability to work with minimal supervision
• A positive, professional, and enthusiastic attitude
• Experience using MYOB (desirable but not essential)
• Experience within a medical device, healthcare, or manufacturing environment (desirable but not essential)

About us

As a supplier of essential products to hospitals and healthcare facilities across Australia, Defries Industries plays an important role in supporting the healthcare sector.

Benefits

• Full-time position, Monday to Friday
• Monthly RDO
• On-site parking
• Small, friendly, and supportive team
• Immediate start available