Receptionist / Administration Superstar

Superior Pest Management is looking for a Receptionist / Administration Superstar to join our team!

We are looking for someone who is bubbly, organised, customer-focused and positive, who can confidently take charge of our phones and emails and make sure everything gets to the right person.

This is a busy role where no two days are exactly the same. You will be the first point of contact for our customers, so we are looking for someone who genuinely enjoys talking to people, solving problems and keeping things moving.

About the role

You will play an important part in keeping our office running smoothly. Your day-to-day responsibilities will include:

• Answering incoming phone calls and providing friendly, professional customer service
• Being the first point of contact for our customers and clients
• Managing and organising incoming emails and ensuring they are directed to the correct person
• Responding to general customer enquiries
• Data entry and maintaining accurate records
• Working closely with our scheduling team and providing support when required
• Assisting with bookings, scheduling and general administration
• Following up enquiries and making sure nothing gets missed
• Helping keep the office organised and running efficiently
• Supporting the wider team with general administration as needed

We're looking for someone who:

• Has a positive attitude and great outlook on life
• Is naturally bubbly, friendly and approachable
• Loves providing great customer service
• Is highly organised and can keep on top of multiple things at once
• Is confident answering phones and speaking with customers
• Has excellent attention to detail
• Can work well under pressure in a fast-paced environment
• Takes initiative and isn't afraid to get stuck in
• Can prioritise tasks and stay calm when things get busy
• Is reliable, punctual and takes pride in their work
• Is a great team player
• Can confidently take ownership of the phones and emails

Experience

Previous reception or administration experience is preferred but not essential.

We're more interested in finding the right person. If you have the right attitude, are organised, confident with people and willing to learn, we'd love to hear from you.

The hours

This is a permanent part-time position working:

Tuesday, Thursday & Friday
8:30am - 4:30pm

There will also be the opportunity to pick up additional hours, including full-time hours, when required to cover holidays, busy periods and staff leave.

Why join Superior Pest Management?

We're a busy, growing local family business with a great team environment. This is a role where you will genuinely become an important part of the day-to-day running of the business.

If you're the type of person who can walk into a busy office, pick up the phone, organise the inbox, help the scheduling team and keep everything moving with a smile on your face, we'd love to meet you!

If this sounds like you, we'd love to hear from you.

Please send through your resume and a short introduction telling us a little about yourself and why you think you'd be a great fit for the role.